Hospitality Team Member Level 2 apprenticeship BHOLENATH LTD

The hours of work will be between the hours of 7am and 10pm on a Rota basis so make sure you can get to and from the premises safely during these hours. You will either be at Chefs Kitchen in Mill street Kidderminster or The old leaking well on the Worcester road A449

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jan 2024

Apprenticeship summary

  • Annual wage

    £8,236.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Sunday, TBC.

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    15 Jan 2024

  • Date posted

    30 Oct 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000208806

  • Positions

    3 available

What you will do in your working day

Key Responsibilities:

  • Welcome and greet guests with a warm and friendly demeanour.
  • Manage reservations and seating arrangements efficiently.
  • Ensure guests have a memorable dining experience by providing exceptional service.
  • Collaborate with the restaurant team to maintain a smooth flow of service.
  • Assist with various tasks to support the front-of-house operations.
  • Maintain a clean and organized lobby area.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively as part of a team and independently.
  • A positive attitude and a passion for providing exceptional customer service.
  • Previous experience in a customer-facing role is a plus, but not required.

On-the-job training will be provided to the successful candidate.

The training you will be getting

1-2-1 teaching and observations; A training specialist will coach, teach, and support the apprentice at the workplace on a one-to-one basis, visiting at regular and agreed intervals. Face to face teaching as a group; Block delivery throughout the year with other apprentices in the area. The teaching location will be at a central point to those on the apprenticeship in the area. Tutorials; Apprentices will be offered regular 1-2-1 tutorial time remotely with their specialist trainer. E-learning; We provide an e -earning platform with work and activities for apprentices to complete

Math and English if necessary

Level 2 Hospitality team member (Front of house) apprenticeship

What to expect at the end of your apprenticeship

This is a physically demanding position and you will be working on your feet during your shift. You will need to be presentable and your appearance clean and tidy. The hours of work will be between the hours of 7am and 10pm on a Rota basis so make sure you can get to and from the premises safely during these hours. You will either be at Chefs Kitchen in Mill street Kidderminster or The old leaking well on the Worcester road A449

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths/English (Grade 4) Desired

Things to consider

The hours of work will be between the hours of 7am and 10pm on a Rota basis so make sure you can get to and from the premises safely during these hours. You will either be at Chefs Kitchen in Mill street Kidderminster or The old leaking well on the Worcester road A449

About the employer

A TOP rated Indian and Nepalese restaurant is set to open its doors near Worcester. The Chefs Kitchen - which currently is rated the best restaurant in Kidderminster according to TripAdvisor  - will open a new eatery and hotel in The Leaking Well in Dunhampton, near Ombersley. Sharawan Bagoriya runs The Chefs Kitchen with his business partner and chef Laxman Gaire.

Employer

BHOLENATH LTD

Address

7a Lower Mill Street

Kidderminster

DY11 6UU

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Training

Training provider

SKERN LODGE LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jan 2024