Customer Service Apprentice NASH PHARMACY LTD

An immediate start. 1st point of contact with our Customers i.e. Face to Face with public, selling medicines and toiletries and supporting the dispensary team. Working within a friendly pharmacy team at an ethical and long-established pharmacy in Bolton. As a small Independent business, we work more like a family than other larger businesses do.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Jan 2024

Apprenticeship summary

Annual wage

£10,982.40

Wages explained

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

Minimum Wage Rates
Working week

Monday – Friday 10.00am – 7.00pm (Flexible working hours with monthly increments)

Total hours per week: 40.0
Expected duration

16 Months
Possible start date

29 Jan 2024
Date posted

30 Oct 2023
Apprenticeship level

Intermediate
Level 2 (GCSE)
Reference number

VAC1000208779
Positions

1 available

What you will do in your working day

Customer service is paramount to the role & we do onsite training covering the sale of over the counter medicines which leads to the qualification of a qualified medicines counter assistant.

Stock control/management & the ordering processes
Professional customer interaction and handling situations sensitively
Learning the processes involved in retail sales
Learning about the importance of confidentiality and data protection when dealing with both customers and healthcare professionals
EPOS (Till)
Retail Sales
Cleaning/ Hygiene
Following Covid rules
In house Medicine Training

The training you will be getting

Customer Service Practitioner Level 2 Apprenticeship Standard
This is a work based qualification with once per month college attendance

What to expect at the end of your apprenticeship

On successful completion of the Apprenticeship there may be an opportunity for a full time position

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Ambitious

Qualifications

GCSE or equivalent English and Maths (Grade C/4 or above) Essential

Things to consider

We actively encourage training/communication and welcome enthusiasm and new ideas.

About the employer

Nash pharmacy opened in September 1988 to serve the needs of the local and wider community within the Bolton area, with access to primary healthcare and its ancillary products. Working within a friendly pharmacy team.

Employer

NASH PHARMACY LTD

https://nashpharmacybolton.co.uk/

Address

61-63 CASTLE STREET

BOLTON

BL2 1AD

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Training

Training provider

BURY COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training
qualifications, like an NVQ in a relevant field
industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.