Apprentice Service Receptionist Stoneacre Motor Group
This is a fantastic opportunity for anyone wanting a customer service career in the motor industry. We have a fantastic success rate regarding our apprentices now in a Career for Life with Stoneacre, some even in senior positions. We have our own training Academy with lead occupational tutors to teach you the knowledge and skills to succeed.
Closing date: 30 Dec 2023
Apprenticeship summary
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Annual wage
£10,982.40
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Working week
Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.
Total hours per week: 40.0
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Expected duration
12 Months
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Possible start date
02 Jan 2024
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Date posted
21 Nov 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000208626
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Positions
1 available
What you will do in your working day
Responsibilities include but are not limited to:
- Advise customers about necessary service / parts for routine maintenance / repairs
- Answer telephone queries and respond to customers’ needs
- Collect data from customers to establish requirements
- Demonstrate consistent good customer service
The training you will be getting
- This is an incredible opportunity for anyone wanting a career in the motor industry. At the end of the apprenticeship, you will achieve a Customer Service Practitioner Level 2 Apprenticeship Standard qualification
- Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship
What to expect at the end of your apprenticeship
- This could lead to future opportunities of senior roles and further development within the group. Across the 12 months you will have lots of training which will support you to gain the right skills and knowledge to succeed
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4 or above/ A-C) Desired
About the employer
Employer
Stoneacre Motor Group
http://www.stoneacreacademy.co.uk/
Address
Scotswood Road
NE4 7YW
Contact
Training
Training provider
DECIDEBLOOM LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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