Business Administrator Apprentice THE GRATTON SURGERY

FANTASTIC POSITION! This is a great opportunity to work in a friendly Doctor’s Surgery and to assist with the smooth running of the admin team. You'll become an important part of the team and be able to work in all parts of it. This presents a brilliant, on-the-job training opportunity across the Primary Care environment. APPLY NOW!

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Closing date: 14 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 8.30 am to 6:30 pm, 37.5 hours per week however the candidate will need to be flexible to work within the opening and closing times.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    15 Dec 2023

  • Date posted

    26 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day


  • Scanning and filing paperwork
  • Responding to emails
  • Coding & filing electronic data (e.g., results)
  • Setting recall dates on the IT system
  • Recall for long term condition and annual reviews
  • Assisting with flu and covid clinic data 
  • Registration of new patients
  • Deduction of records
  • Assist management when required


  • Be able to cover all reception positions as necessary
  • Accept specimens and ensure they are correctly labelled
  • To have a thorough knowledge of all reception and practice procedures
  • To work in accordance with written protocols
  • Handle incoming requests for appointments and home visits
  • Arrange hospital and other transport as requested
  • When requested telephone for emergency and non-emergency ambulances

The training you will be getting

Level 3 Business Administrator Standard, which includes:

  • Modules covering Skills, Knowledge, and Behaviours in Business
  • You'll have a personal tutor to guide you through your training
  • You will attend 1:1 sessions with your tutor every 2/3 weeks
  • End Point Assessment (online)
  • Occasional group classes with other learners
  • Functional Skills Level 2 in maths & English if required
  • Business Administrator Certificate from IFATE and City & Guilds

More information here

What to expect at the end of your apprenticeship

If the apprentice proves to be successful during the apprenticeship, their role will be extended beyond the apprenticeship contract if there is a position available. The current rate is around £11 per hour. Staff with more skills would be remunerated accordingly. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade A* - C or 9 - 4) Desired
GCSE or equivalent Maths (Grade A* - C or 9 - 4) Desired

About the employer

We are a rural GP practice serving 7000 patients covering a large geographical area. We have 4 GP partners, supporting registrars and retainer GP’s, ANP’s, practice nurses and health care assistants forming the clinical team. This team is supported by an admin and reception team who work together to deliver quality services to our patients.







SO21 3LE

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Lilly Spake

02380 004 210

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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