Level 3 Business Administration Apprenticeship (Receptionist) - The Galaxie Hotel The Galaxie Hotel

The main purpose of this apprenticeship role is to welcome guests into the hotel and show them to their rooms, respond to emails and to assist with phone calls and general administration. You will also be studying the Level 3 Business Administration Apprenticeship.

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Closing date: 27 Jan 2024

Apprenticeship summary

  • Annual wage


    Paid twice per month + Automatic rise in pay after 1 year

  • Working week

    37.5 hours per week, shifts TBC.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    28 Jan 2024

  • Date posted

    24 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Provide office support to a busy administrative office
  • Supporting with Digital Marketing including content creation for newsletters, updating website and other Social Media platforms
  • Support in the maintenance of well-organised files and records
  • Support the function of keeping the databases up to date as directed by the line manager
  • Prepare reports from databases as directed
  • Interact with clients, staff, and suppliers etc. either on the phone or in person and to maintain a professional approach at all times
  • Support the reception services including answering phones and connecting calls to the correct department
  • Take phone messages and passing them on to the relevant member of staff
  • Follow up on all administrative communications such as invoicing, supplier or vendor enquiries
  • Carry out stock taking and preparing orders for office stationery and supplies
  • Photocopying any relevant documents
  • Provide administrative support to departments as directed by line manager
  • Shredding, filing, and general office tidying


  • Eligible for an NUS card for discounts in shops and restaurants,
  • Eligible for an apprenticeship oyster card
  • Automatic rise in pay after 1 year
  • Prizes and vouchers to be won (apprentice of the month),
  • Paid twice a month

Please apply using the link and do not reach out to the client directly. Any contact made with the client could lead to your application not being considered.

The training you will be getting

  • You will work towards your Level 3 Business Administration qualification across a total duration of 16 months!
  • Training provider: LMP Group (Rated 3rd best apprenticeship training provider across the UK)
  • All online/remote learning, no classroom or college day release
  • An allocated tutor will support you throughout the apprenticeship

What to expect at the end of your apprenticeship

  • Possible progression into a full-time role for the right applicant

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Team working, Confident telephone manner, Honest and reliable


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - Vetting.Com. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance. Please google the location prior to applying.

About the employer

Nestled in the charming neighbourhood of Summertown, Oxford, our modern hotel offers a playful twist on hospitality. With 35 en-suite rooms, each designed to merge comfort and style, our establishment welcomes guests to experience a unique stay. Wake up to the convenience of a continental breakfast and explore the captivating blend of modern design and quirky touches that define our hotel's character.


The Galaxie Hotel


180 Banbury Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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