Apprentice Optical Assistant AZIZ BROTHERS LTD

To provide excellent customer service to all customers, and to support colleagues within the store, providing advice on all services, spectacles, repairs and contact lenses. As part of your day to day position you will be measuring the frames and ensure they fit perfectly and ordering prescription glasses and contact lenses in for the customer.

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Closing date: 08 Jan 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Sunday, shifts to be confirmed.

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    15 Jan 2024

  • Date posted

    23 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Greeting customers at the door as they enter the shop
  • Helping customers select the correct frame for their lenses
  • Making follow up appointments for customers
  • Adjusting the frames when the customer collects their glasses
  • Conducting pre-screening tests such as retinal imaging and pressure and visual field testing
  • Explaining offers and products to customers
  • Taking payments from customers

The training you will be getting

  • Optical Assistant Level 3 Apprenticeship Standard

What to expect at the end of your apprenticeship

  • Long term career and promotion prospects 
  • Additional training / qualifications 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Analytical skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

About the employer

The Glasses Factory is an opticians, eyewear and eye care specialist bringing you top brands and designs at affordable prices. We have been operating since 2009 and our specialists have a wealth of knowledge and experience making us the most competitive, quick and friendly service available in your locality. Offering free eye tests, our qualified optometrists will ensure the highest standards of care with state of the art facilities. Already a reputable business with our original branch in Blaydon our customers travelled from far and wide for our outstanding services. Upholding our focused customer convenience service it was natural for us to bring our stores to the advantage of others, opening in Gateshead and Newcastle. Our services and stores are now faster and more professional than ever making us one of the best opticians, eye care specialists and eye wear providers in the North East of England.




26 Russell Way, Intu Metrocentre


NE11 9YZ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Optical assistant 2022

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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