Food and Beverage Team Member Apprentice - Sunborn London Yacht Hotel INSPIRE ATA LIMITED

Sunborn London Yacht Hotel are seeking a Food and Beverage Team Member to join their fabulous team. A great opportunity to work on a yacht in a 5 star hotel! The Yacht is in Royal Victoria Dock just opposite Excel London. Role will include serving food and drinks to guests, advising on menu choices, housekeeping, and more.

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Closing date: 23 Dec 2023

Apprenticeship summary

  • Annual wage

    £9,360.00

  • Working week

    The shifts will be 3.00pm to 11.30pm. 5 days per week. May work weekends. 30 hours a week.

    Total hours per week: 30.0

  • Expected duration

    18 Months

  • Possible start date

    25 Dec 2023

  • Date posted

    23 Oct 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000207420

  • Positions

    3 available

What you will do in your working day

Duties will include:

  • Advise guests on food & wine choices
  • Take food and beverage orders from our guests
  • Clean restaurant & work areas
  • You will gain an in-depth knowledge of all beverages and menu items
  • To provide high-quality customer service ensuring customers have a memorable experience
  • To report any guest complaints and suggestions to the Manager on duty
  • Serving alcoholic and non-alcoholic beverages and food

The ideal candidate:

  • Excellent command of the English language
  • Excellent Customer Service Skills and ability to understand and respond to individual guests’ needs and requirements
  • Basic knowledge about Food and Wines
  • Attention to detail and consistency
  • Immaculate grooming standards

Package benefits:

  • Meals on duty
  • Employee discounts
  • Internal transfer and promotion opportunities
  • Support in the development of your career
  • Preferential room rates for yourself and your family

The training you will be getting

  • You will gain Level 2 Hospitality Team Member Apprenticeship Standard
  • This will be delievered by Inspire ATA
  • Inspire ATA Two Pagers (filesusr.com)

What to expect at the end of your apprenticeship

  • Maybe a progression into a full time position with Sunborn London Yacht Hotel

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English/ Functional Skills Level 2 (Grade 4/C) Essential
GCSE or equivalent Maths/Function Skills Level 2 (Grade 4/C) Essential

Things to consider

Specific requirements • Excellent command of the English language. • Excellent Customer Service Skills and ability to understand and respond to individual guests’ needs and requirements. • Basic knowledge about Food and Wines • Attention to detail and consistency. • Immaculate grooming standards.

About the employer

We ranked 1st in the "Rate My Apprenticeship" Central & Greater London Employers Award 2021-22 and 3rd in the list of Top 100 employers 2022-23 Inspire ATA Ltd specialise in working with a wide range of clients (nationwide) that want to take on excellent apprentices. Our vision is to "inspire ambition and widen horizons". You should be aware that Links Academy is a host employer, and you will not be employed by them, you will be employed by Inspire ATA.

Employer

INSPIRE ATA LIMITED

Address

Western Gateway

London

E16 1AA

Contact

Lily Snelling

lily.snelling@inspire-ata.co.uk

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Training

Training provider

HIT TRAINING LTD

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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