This is an exciting opportunity to work within the IT team as a IT Support Apprentice, providing support to a great team at a well established company with over 50 years of experience of producing hydraulic cylinders within a variety of different sectors.

Sign in to apply

Closing date: 18 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, shifts to be confirmed.

    Total hours per week: 39

  • Expected duration

    21 Months

  • Possible start date

    08 Jan 2024

  • Date posted

    20 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Receive and respond to IT and communication equipment failures and upgrades
  • Install/replace and set up ITC hardware
  • Administer purchase of supplies relating to printer cartridges
  • Provide support in works order management
  • Provide administrative support to the Resources Team
  • Provide analysis and reporting on performance data
  • Provide expertise and support in delivering company projects
  • Communicate with key infrastructure suppliers as required

The training you will be getting

  • Level 3 Apprenticeship in Information CommunicationTechnician
  • This will also include functional skills English and maths Level 2 if required
  • End point assessment
  • Certificate of completion of the standard
    You may have to attend formal college sessions (if English & maths are required)
  • You will learn the knowledge, skills and behaviours related to the apprenticeship standard

What to expect at the end of your apprenticeship

  • This apprenticeship could lead to a full time role for the right applicant 
  • Further training will be provided

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Microsoft office skills


GCSE or equivalent English and Maths (Grade 4) Desired

About the employer

Started in 2009 WCE (Wye Cylinder Engineering Ltd) is a forward thinking business, currently in an exciting phase of growth and development. They have been producing hydraulic cylinders for over 50 years, within sectors such as agriculture, construction and waste management and pride themselves on their quality products and customer satisfaction. Their dynamic workforce share their passion and enthusiasm. Collaboration is at the heart of their business and a key element of this is the value they place on collaboration with their employees. They are committed to promoting personal growth and they place great emphasis on supporting and investing in all employee development. It’s more than a place to work, it is a place to grow, learn and excel. A great team working environment, where you will be given plenty of opportunities to thrive and achieve your true potential.




403 Netherwood Road

Rotherwas Industrial Estate



You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


County Training


Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.