Level 3 Business Administration Apprenticeship A STORAGE LTD

Are you a customer focused individual with a keen interest in business administration? This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment. This is a varied role to include front of house duties such as providing customer service, liaising on the telephone and via email.

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Closing date: 28 Feb 2024

Apprenticeship summary

  • Annual wage

    £10,920.00

    £7 per hour

  • Working week

    Monday - Friday, 10.00am - 4.00pm

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    29 Feb 2024

  • Date posted

    18 Oct 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000206571

  • Positions

    1 available

What you will do in your working day

This is a varied role to include front of house duties such as providing customer service, liaising on the telephone and via email with customers, conducting viewings and cleaning, shopping and general stock management, and general administration tasks such as maintaining the CRM system, taking/chasing payments and account reconciliation.

Tasks will include:

  • Inspecting all units to ensure they are clean and ready for hire
  • Greeting customers, showing them available units and completing all appropriate information on database/forms (including taking bank details, checking ID and insurance)
  • Placing adverts for available units online and on social media, by using appropriate wording and designing imagery
  • Maintaining the unit waiting list
  • Managing the customer exit process when a unit is no longer needed for use
  • Keeping the office clean and tidy, and ensuring that all stationery, cleaning and kitchen supplies are well-stocked
  • Carrying out filing duties and handling cash
  • Complying with Health & Safety, data protection and confidentiality protocols

The training you will be getting

  • Over the course of 18 months, you will study topics such as understanding an organisation, regulations, policies & processes/procedures, aspects of project management, how to manage performance, planning, organisation & decision making skills, quality and process improvement, business fundamentals and IT & external environmental factors (these subjects may differ)
  • Upon successful completion of the business administration apprenticeship programme, you will achieve a Level 3 certification

What to expect at the end of your apprenticeship

  • Potential full time role

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

The successful applicant must have a full UK driver's licence with access to their own vehicle as this role will be based between two sites.

About the employer

We are a storage company with serviced offices, meeting rooms for hire, virtual offices, parking spaces and storage units. We have a great relationship with our customers and provide excellent customer focus.

Employer

A STORAGE LTD

Address

203-205 CHARMINSTER ROAD

BOURNEMOUTH

BH8 9QQ

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Training

Training provider

IMPACT FUTURES TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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