Level 2 Customer Service Practitioner Apprentice ALTER ROCK LIMITED
A great opportunity for a Level 2 Customer Service Practitioner apprenticeship at Alter Rock. Duties will be Customer Service based, with training for climbing activities and supporting the trained professionals with the services of the company.
Closing date: 18 Dec 2023
Apprenticeship summary
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Annual wage
£8,236.80
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Shifts range from 12:00pm - 17:00pm and 17:00pm - 22:00pm Monday to Sunday. Shift patterns to be confirmed at interview stage.
Total hours per week: 30.0
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Expected duration
12 Months
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Possible start date
19 Dec 2023
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Date posted
16 Oct 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000205714
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Positions
1 available
What you will do in your working day
- Meeting customers
- Booking them in for sessions
- Taking telephone bookings
- Making drinks and meals for customers
- General cleaning duties will be required including cleaning equipment and supporting qualified climbing instructors with a view to becoming a fully trained instructor
The training you will be getting
- Level 2 Customer Service Practitioner Apprenticeship
- Support with English and maths if required
- End Point Assessment
- Work based learning
What to expect at the end of your apprenticeship
- To complete a Customer Service Practitioner Level 2 Apprenticeship and to potentially go on to become a fully trained Climbing Wall Instructor
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent English and Maths (Grade A*-C / 4-9 or Level 2 FS) Desired
Things to consider
About the employer
Employer
ALTER ROCK LIMITED
Address
ST. JAMES CHURCH
MALCOLM STREET
DERBY
DE23 8LU
Training
Training provider
JUNIPER TRAINING LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Diane Jones
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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