IT Technician Apprentice BORDER COMPUTER SYSTEMS LTD

Border Computer Systems are based in Ludlow, offering professional computer service. We are looking for an apprentice to join our team to provide high-quality customer service, expert advice and friendly support. A professional team of experienced IT Technicians can answer all your computer service questions.

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Closing date: 18 Dec 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

  • Working week

    Monday to Friday 9.00am to 5.00pm (half an hour lunch)

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    10 Jan 2024

  • Date posted

    13 Oct 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000205367

  • Positions

    1 available

What you will do in your working day

To work in the shop dealing with the following

  • Customers both face-to-face and on the telephone
  • General admin work
  • Keeping records
  • job sheets 
  • invoices
  • Perform computer maintenance/repairs on PCs, laptops and tablets
  • Printers etc
  • Assist customers remotely

The training you will be getting

  • Day release at Telford College to enhance learning
  • Mentor on site to support with day-to-day learning
  • Regular assessor visits to develop qualification 
  • Work towards City & Guilds Level 3 Diploma in Professional Competence for IT 

What to expect at the end of your apprenticeship

  • As part of the apprenticeship, the candidate will be working towards a qualification with Telford College. The candidate will have progression to complete additional qualifications once completed

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

Consider having excellent communication skills, needs to listen, confidence to ask when they do not understand hardworking and diligent. Clear handwriting and note-taking.

About the employer

Border Computer Systems & Services. Based in Ludlow but servicing Leominster, Tenbury Wells, Craven Arms, Church Stretton and all surrounding areas if you are looking for a professional computer service and you want an experienced and reputable company look no further. Our reliable staff are very experienced and provide high-quality customer service. You should expect no less than expert advice and honest, friendly support. A professional team of experienced IT Technicians at Border Computer Systems Ltd can answer all your computer service questions.

Employer

BORDER COMPUTER SYSTEMS LTD

Address

5 ATTORNEYS WALK

BULL RING

LUDLOW

SY8 1AA

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Training

Training provider

TELFORD COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Charlotte

Charlotte.Bostock@telfordcollege.ac.uk

01952642329

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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