Business and Sales Support Apprentice MATTHEW LUCK & HOLLY LUCK

This is a new position where adaptability is key. You must be a team player with the ability to work on your own initiative with an interest in crafts and personalised products. We are looking for an individual who really wants to grow with our business and who has a good eye for social media and creating online content.

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Closing date: 08 Dec 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday - during November and December there is a weekend rota basis of short 4 hour shifts. Working times will be confirmed at interview.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    11 Dec 2023

  • Date posted

    16 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Due to the nature of the business the role will be varied and duties will include;

  • Creating social media content on a daily basis - including videos, photos, timelapse
  • Filing/Printing and picking orders
  • Checking off/clearing stock as required
  • Stock taking/clearance
  • Setting up products
  • Collating stock images
  • Creating new product descriptions
  • Listing products on selling channels
  • Analysing listings, problem solving of listing issues
  • Enhancing company online profile
  • Updating listings and personalisation options
  • Assisting in setting up photography

The training you will be getting

  • Full Business Administrator Standard - Level 3
  • On the job training to support role development
  • Off the job training to support qualification requirements
  • Employer to offer dedicated training time to support off the job training as necessary
  • Functional Skills support in maths and English if required

What to expect at the end of your apprenticeship

  • Full time employment and progression opportunities available upon successful completion of Level 3 qualification

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Logical, Team working, Creative, Initiative


GCSE or equivalent English (Grade 9* /A - 4/C) Desired
GCSE or equivalent Mathematics (Grade 9* /A - 4/C) Desired

Things to consider

Own transport and local to the Ivybridge area is essential due to work location.

About the employer

Luck and Luck are an online retailer - We offer a range of personalised products and party, occasion, wedding, home, craft and Christmas products which we dispatch worldwide on a daily basis from our workshop in Ivybridge. We are a small family run business and pride ourselves on a high level of customer service







PL21 0LR

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Trevor Barnes


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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