IT and Mobile Technician Apprentice SPARTAN CIRCULAR LTD

We are looking for an enthusiastic IT and Mobile Technician Apprentice to join our dynamic team. In this role, you will be pivotal in inspecting, diagnosing, repairing, and refurbishing IT and mobile devices, while continually being taught and expanding your knowledge and skills in IT and mobile hardware and software, whilst gaining the ICT qual.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Dec 2023

Apprenticeship summary

  • Annual wage

    £12,000.00

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    18 Dec 2023

  • Date posted

    12 Oct 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000205019

  • Positions

    1 available

What you will do in your working day

Key Responsibilities

  • Device Inspection and Diagnosis. Conduct thorough inspections of IT and mobile devices to determine issues and troubleshoot problems.
  • Repair and Refurbishment. Repair various IT and mobile hardware, including but not limited to, laptops, computers, smartphones, and tablets.
  • Replace defective components and perform software repairs or updates as needed.
  • Customer Support. Provide technical support and guidance to users ensuring an optimal customer experience. 
  • Manage customer inquiries related to repair status, technical issues, or general information professionally.
  • Inventory Management. Maintain accurate inventory of spare parts, tools, and devices.
  • Ensure that all repairs and refurbishments are recorded appropriately in the inventory management system.
  • Continuous Learning. Stay abreast of the latest trends and advancements in IT and mobile technology.
  • Participate in workshops, webinars, and training to enhance technical know-how.
  • Shadow and receive hands-on tutoring from experienced experts
  • Quality Assurance. Ensure that all devices are repaired to meet the company’s quality standards and are thoroughly tested before being passed through for resale 
  • Collaboration. Work closely with other technicians and departments to ensure smooth day-to-day operations.

The training you will be getting

Solveway offer live-classroom learning through our on-line portal with a qualified IT Tutor. You will also have a dedicated IT work coach.

Training will be typically 1 day a week and you will be studying for the ICT Level 3 qualification on an apprenticeship.

What to expect at the end of your apprenticeship

We are looking to offer full-time employment upon successful completion of the apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4-9) Essential
GCSE or equivalent maths (Grade 4-9) Essential

About the employer

At Spartan Circular Ltd, we are your one-stop solution for all things IT asset management. Our comprehensive services include secure IT asset disposal, fail-safe data destruction, expert device repair and refurbishment, and strategic remarketing of assets

Employer

SPARTAN CIRCULAR LTD

Address

Unit 36

Rumer Hill Business Estate

Rumer Hill Road

WS11 0ET

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Training

Training provider

SOLVEWAY LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Catherine

catherinewingrove@solveway.co.uk

01438340121

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Dec 2023