Air Freight Forwarding Apprentice DHL GLOBAL FORWARDING (UK) LIMITED

An Apprenticeship to develop towards becoming an International Freight Forwarder, whose aim is to manage or support our Customers’ logistics by arranging the movement of Freight via Air or Ocean, & /or Road. This can include Exporting and Importing Goods from & to the UK & across the World, main focus will be working in the Air Freight Department.

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Closing date: 04 Dec 2023

Apprenticeship summary

  • Annual wage

    £14,625.00

    £14,625 - £17,000 for first year, then reviewed

  • Working week

    Monday - Friday, 9.00am - 5.30pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    11 Dec 2023

  • Date posted

    11 Oct 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000204801

  • Positions

    1 available

What you will do in your working day

  • An Apprenticeship to develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our Customers’ logistics by arranging the movement of Freight via Air or Ocean, and /or Road
  • This can include Exporting and Importing Goods from and to the UK and across the World. The main focus will be working in the Air Freight Department
  • Develop relationships with customers (internal/external)
  • Ensure all customer enquiries are responded to promptly and professionally
  • Adhere to Customs Compliance procedures and documentation
  • Ensure each ‘Job File’ is fully and accurately completed
  • Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
  • Work with DGF departments on Ocean or Air freight planning and coordination
  • Liaise with DGF Transport & Warehouse teams on Ocean or Air freight planning and coordination
  • Liaise with overseas offices on Ocean or Air freight planning and coordination
  • Maintain mandatory milestones through the Company's Freight Forwarding system
  • Use Company systems to create, manage and maintain the movement of freight
  • Update the Company’s  customer complaints system with all required inputs

The training you will be getting

  • International Freight Forwarding Specialist Level 3 - Air Freight Pathway
  • On and off the job training and location to be confirmed
     
  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
  • For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 6 hours off the job training activities
  • Quarterly formal progress review meetings, identifying learning achievements and next steps

What to expect at the end of your apprenticeship

  • For the right candidate, based on your development and performance during the apprenticeship, the aim is that Apprentices move into a permanent position within the business towards the end of their Fixed Term Contract – subject to a suitable vacancy being available at that time and in line with the selection process for the role. We also offer a competitive salary with incremental increases and benefits in line with permanent employees

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working

Qualifications

GCSE or equivalent 5 GCSE’s including Maths and English (Grade A*-C/ 4-9) Essential
A Level or equivalent Any subject (Grade A - E/Pass Grade) Essential
Other 2 years work experience (Grade NA) Essential

About the employer

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,100 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Employer

DHL GLOBAL FORWARDING (UK) LIMITED

Address

Unit 2, Woodside Industrial Estate

Foster Avenue

Dunstable

LU5 5TA

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Training

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Kayleigh Byner

kayleigh.byner@seetec.co.uk

07732691597

Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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