Data Technician Apprentice (SymCirrus) SYMCIRRUS LIMITED

Support external clients with their day to day IT related issues. Take telephone calls to help clients through setup or resolve issues. Log support calls via ticket system. Workstation and server support and trouble shooting.

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Closing date: 08 Jan 2024

Apprenticeship summary

  • Annual wage

    £12,000.00

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    15 Jan 2024

  • Date posted

    11 Oct 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000204729

  • Positions

    1 available

What you will do in your working day

  • Log support calls via ticket system
  • Workstation and server support and trouble shooting
  • Setting up new users and dealing with passwords resets etc
  • Good written English and grammar skills are essential
  • Good telephone manner is essential

The training you will be getting

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Data Technician, with training in how to:

  • Identify the right data sources for your business to inform decision making
  • Collect, compile and cleanse data accurately and securely
  • Identify, anaylse and interpret data, trends and patterns
  • Produce dashboards and reports to aid visualisation and comparison
  • Summarise and present the results of data analysis, making recommendations for business improvement
  • Store and archive data in line with data protection legislation

What to expect at the end of your apprenticeship

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Problem solving skills, Microsoft office suite, Willingness to learn, Imaginative, Desire to work in a fast pace, Energetic & curious, Can do attitude, Multi-tasking skills, Able to work under pressure, Able to meet deadlines

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

Good written English and Grammar skills are essential.

About the employer

Formed in late 2005 SymCirrus (formally Symitry Business Services) has grown into a profitable company with continued growth, working closely with Market leading vendors we are able to offer the latest in cutting edge technology solutions to fit your business’s needs. We offer services at every stage of your infrastructure development, kit supply, network design/implementation and support services; we can work seamlessly alongside your current IT department, manage specific areas or the whole of your infrastructure on your behalf.

Employer

SYMCIRRUS LIMITED

Address

Albany Court

Albany Road

Market Harborough

LE16 7QP

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Training

Training provider

ESTIO TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Daniel Buck

Daniel.Buck@estio.co.uk

01133500333

Apprenticeship standard

Data technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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