Administration and Caseworker Apprentice Toby Perkins, Member of Parliament for Chesterfield

This is an exciting opportunity to join the office in the lead up to a General Election. The post-holder will learn the functions of the administration assistant/caseworker role within Toby's Chesterfield constituency office. Duties include undertaking general office duties, for example answering the telephone, taking messages, adding cases to the system, filing, data inputting photocopying, handling incoming and outgoing post, etc.

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Closing date: 02 Feb 2024

Apprenticeship summary

  • Annual wage


  • Working week

    9.00am - 4.30pm Monday to Thursday. 9.00am - 6.00pm Friday.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    01 Mar 2024

  • Date posted

    05 Oct 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The role:

  • Undertaking general office duties, for example answering the telephone, taking messages, adding cases to the system, filing, data inputting photocopying, handling incoming and outgoing post, etc.
  •  With training and support, assist with managing the MP’s diary, arranging events and visits, and occasionally attending visits to take notes
  •  Learning how and when to signpost or refer constituents to relevant agencies, when to contact agencies on their behalf and with support and assistance, producing casework letters on the MP’s behalf
  • Developing effective communication skills with staff, constituents, visitors and other agencies
  •  Developing skills in community engagement and understanding local concerns & issues – through surveys, telephoning and face-to-face in the community

The training you will be getting

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group. On and off the job training and location to be confirmed.

What to expect at the end of your apprenticeship

The apprenticeship should make the post-holder ready to work as an Admin Assistant or Caseworker in an MP's office. Will also give them transferable skills for other office jobs, local government, trade unions etc.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

The post will sometimes require evening or weekend working and some work out in the community.

About the employer

Toby Perkins is the Labour Member of Parliament for Chesterfield and the Shadow Minister for Rural Affairs


Toby Perkins, Member of Parliament for Chesterfield


Unity House

113 Saltergate


S40 1NF

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Alyce Hunt


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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