IT Solutions Technician Apprenticeship Tronox Holding Plc

Tronox are looking for an IT Solutions Technician Apprentice at their Stallingborough plant. This apprenticeship provides the opportunity to achieve industry recognised qualifications from REMIT Training whilst gaining valuable experience in a unique and challenging IT environment. Desktop PC, networking, and mobile device support.

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Closing date: 28 Feb 2024

Apprenticeship summary

  • Annual wage

    £9,746.88

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Thursday - 8.30am - 4.30pm with 30 mins unpaid lunch and Friday - 9.00am - 3.00pm with 30 mins unpaid lunch

    Total hours per week: 35.5

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    29 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000202183

  • Positions

    1 available

What you will do in your working day

An exciting opportunity has arisen to learn and work with the European IT Team in a large successful global chemical manufacturing company. 

Tronox are looking for an IT Solutions Technician Apprentice to start an 18-month Apprenticeship Program at the Stallingborough plant. This apprenticeship provides the opportunity to achieve industry recognised qualifications from REMIT Training whilst gaining valuable experience in a unique and challenging IT environment. 

The European Infrastructure Support team play an important role within the IT Organisation at Tronox. They are a technical team that are involved in supporting the European sites from PC and user support right the way up to servers, switches, datacentres and various project work. 

You would support the team in the smooth operations within the department; resolving queries and enquirys directly with end users to a high level of customer satisfaction whilst having other responsibilities working alongside your experienced colleagues. Duties to include but are not limited to: 

  • Desktop PC, networking, and mobile device support
  • Computer hardware life cycling
  • Application software installation and maintenance
  • Daily backup and Data Centre health checks
  • Project work to include, network switches and cabling, server hardware installation and upgrades

The training you will be getting

REMIT Training will deliver the apprenticeship program.  You will have a dedicated tutor and access to online training. 

The candidate will achieve: 

Level 3 It Solutions Technician (pathway 2) Standard  
Functional Skills in maths and English if required 
  
Core learning:

  • Applies a professional methodology or framework in their work tasks. 
  • Executes appropriate due diligence, including formal testing or validation 
  • Applies a range of technical IT skills, including accessing remote systems; file manipulation; file editing, changing system or application settings; system administration; setting up and upgrading components (infrastructure or software); 
  • Operates in line with organisational polices, standards, legislation, security requirements, professional ethics, privacy and confidentiality; and understands escalation policies. 
  • Creates and maintains documentation in accordance with best practice, organisational guidance and legislation. 
  • Identifies appropriate technical solutions using both logical and creative thinking. 
  • Diagnoses and understands client requirements and problems using sound analytical and problem-solving skills 
  • Communicates effectively in a variety of situations including formal and informally both within their team and externally. 
  • Operates securely across all their areas of responsibility, in line with organisational guidance and legislation 
  • Following the Hardware Solutions pathway - You will also cover the following training; - 
  • Works at any stage of the software solution lifecycle
  • Undertakes maintenance of a range of contemporary or legacy software solutions to required levels of service 
  • Installs and configures software system components including virtualised components where appropriate
  • Writes or maintains simple scripts or code 
  • Can search and manipulate different types of data sources, including both structured and unstructured 

What to expect at the end of your apprenticeship

This position provides a fantastic platform for moving on to other roles within the IT industry, and also has the potential for employment at the end of the contract.

Experience gained here will be valuable in any IT Organisation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness, Enthusiastic, Punctual

Qualifications

GCSE or equivalent Maths, English and Science plus 1 other (Grade C/4 or above) Essential
GCSE or equivalent IT (Grade C/4 or above) Desired

Things to consider

Apprentice Employment Agency is acting as a Flexi-Job Apprentice Agency & will engage you for the duration of the apprenticeship & pay your salary. You should be aware that the company/business named in this vacancy is a host employer & you will not be employed by them. Your application may be shared with training providers & employers.

About the employer

Tronox is the largest vertically integrated titanium dioxide producer in the world, the largest producer of merchant titanium chemicals, and the leading manufacturer of specialty titanium products. Tronox provides numerous products and services for a variety of industries around the world. From coatings to paper and polymers to pigments, our products and services are used to improve everyday life. Thousands of products in our world, from plastic bags to aerospace parts, get their start with help from Tronox. Tronox employ nearly 7,000 across six continents, and have a rich diversity, unmatched vertical integration model, and unparalleled operational and technical expertise across the value chain, position Tronox as the preeminent titanium dioxide producer in the world. We’re committed to our people, our customers, and our communities. With a broad global reach and deep local roots, Tronox embrace and celebrate the unique character and culture of every place they call home. From the west coast of Australia to the east coast of the U.S., from Europe to South Africa, and from mines to research and development labs, they bring the same passion to work in every location, everywhere, every day.

Employer

Tronox Holding Plc

Address

Laporte Road

Immingham

DN40 2PR

Contact

Jan Crabb

jan.crabb@apprentice-employment.co.uk

07747 562961

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Training

Training provider

REMIT GROUP LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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