Apprentice Sales Assistant AXIOM MANUFACTURING LTD

Apprentice Sales Assistant for a Manufacturer and designer of retail display furniture company based in Manchester. You will undertake your Level 2 Customer Service Practitioner qualification. Duties: Raising sales orders over the phone General admin surrounding the sales function etc.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Dec 2023

Apprenticeship summary

  • Annual wage

    £10,010.00

  • Working week

    Mon-Thu 9:00am-5:00pm Fri 9:00am-2:30pm / 30 mins lunch / 35 hours per week

    Total hours per week: 35

  • Expected duration

    17 Months

  • Possible start date

    04 Jan 2024

  • Date posted

    28 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000201825

  • Positions

    1 available

What you will do in your working day

• Raising sales orders over the phone
• General admin surrounding the sales function
• Reviewing all activity on Sage 50 (our IT function used for all orders) to ensure a smooth sales journey
• Liaising with internal departments, Design, Commercial, Production
• Providing a bridge between the sales people and the internal customers
• Contacting customers to confirm or query details
• Developing to undertake account management activities providing support and an excellent service
• Providing cover on holidays after training provided

The training you will be getting

Intermediate Level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning.

What to expect at the end of your apprenticeship

• A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 3) Desired
GCSE or equivalent Maths (Grade 3) Desired

About the employer

We have been trading for over 60 years and predominantly design develop manufacture and supply retail display furniture but also supply products to the education, healthcare and office and commercial sectors. We have a range of own brand products that we manufacture and supply. The customer base is very loyal due to the level of service that we provide with the majority of customers having traded with us for over 15 years. The employees also have a high level of long service with service levels up to 35 years. The company is now looking to provide the support around the service levels that the sustained growth requires.

Employer

AXIOM MANUFACTURING LTD

Address

MERSEY ROAD NORTH

FAILSWORTH

MANCHESTER

M35 9LT

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Dec 2023