Apprentice Receptionist The Ryan Medical Centre

Apprentice Receptionist for a Medical Practice based in Preston. You will undertake your Level 3 Business Administration qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday 8.00am - 1.00pm, Tuesday 1.00pm - 6.00pm, Wednesday - Thursday 8.00am - 6.00pm and Friday 8.00am - 6.30pm / 30 minute lunch / 37.5 hours per week.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    05 Jan 2024

  • Date posted

    28 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Greet patients on arrival ensuring patients are checked in manually
  • To answer the telephone, dealing with enquiries
  • Make appointments, including telephone, follow-up, and urgent appointments
  • Responsible for dealing with messages from patients / clinicians or external bodies. To take appropriate action where required
  • Record requests for home visits and ensure that they are recorded and passed onto duty doctor on call
  • Safe handling of patient files, maintaining confidentiality at all times
  • File medical records
  • Scan hospital reports and letters, ensuring that the scanning of patient’s correspondence is kept up to date at all times
  • To carry out patient / GP Registrar surveys
  • To be responsible for the call and recall of patient lists as instructed by the practice manager
  • Assist with QoF and Enhanced Services reporting and planning, including searches, recalls and coding

The training you will be getting

Advanced Level 3 Apprenticeship in Business Administration, including NVQ and functional skills maths and English.

Work based learning.

What to expect at the end of your apprenticeship

A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative


GCSE or equivalent English (Grade 3) Desired
GCSE or equivalent Maths (Grade 3) Desired

About the employer

The Ryan Medical Centre is an established 6 partner Training Practice and is a member of Lancashire and South Cumbria ICB. RMC provides high quality general medical services and additional enhanced services to our population of patients who reside in and around Bamber Bridge. We want to maintain a rich educational environment for our learners and encourage personal development of all our team members and enhance their skills. We wish to maintain and develop our excellent practice team working relationships and levels of mutual support.


The Ryan Medical Centre






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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Dec 2023