Apprentice Hospitality Supervisor HARWOOD PROVISIONS COMPANY LIMITED
We are recruiting a Hospitality team member apprentice to support the growth of our business. This is an exciting opportunity for an Apprentice to gain many new skills alongside study, and to progress a career in catering, hospitality, or an associated area. You will be assisting with general admin tasks, assisting guests with queries and requests.
Closing date: 26 Jan 2024
Apprenticeship summary
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Annual wage
£9,609.60
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Working week
Shifts will be arranged/discussed prior to apprenticeship commencing.
Total hours per week: 35.0
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Expected duration
12 Months
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Possible start date
29 Jan 2024
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Date posted
27 Sep 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000201663
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Positions
1 available
What you will do in your working day
- Processing bookings
- Assisting with general administration tasks
- Assisting guests with queries and requests, providing exceptional customer service
- Assisting the hospitality manager to deliver an outstanding guest experience. Set up areas for food and drink service in Harewood Estate event spaces which include The Hovels and The Garden Lodge producing coffees and other hot drinks
- Serving drinks and food to customers
The training you will be getting
- Training will be mainly in the workplace alongside your colleagues and day release at college one day per week. The length of the apprenticeship programme is 15 months (inclusive of 3 months for the end point assessment). The apprentice will undertake the Hospitality Supervisor Level 3 apprenticeship standard
Mode of delivery:
- Day release at the Printworks campus. All hospitality team members must have the following introductory knowledge. Understand what hospitality means, the culture of the industry and why delivering a customer experience to meet and exceed customer’s expectations is so important to hospitality businesses
- Appreciate the importance of hospitality behaviours such as personal conduct, being adaptable, using initiative and communicating with a diverse range of people. Know the range of businesses and establishments that make up the hospitality industry, their differences and similarities and the variety of job roles and progression opportunities that are available
- All hospitality team members must have core hospitality knowledge, skills, and behaviours. Dealing with a range of customers, understanding the business needs, values, and mission statement
- The apprentice will cover a range of units and will then specialise in a specific pathway depending on their job role such as Food and Beverage, House Keeping, Concierge, Front Office, Events or Hospitality Outlet Supervisor
What to expect at the end of your apprenticeship
The possibility of securing a full-time position. We pride ourselves in supporting our staff to achieve promotion within the business.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade Level 1) Essential
Things to consider
About the employer
Employer
HARWOOD PROVISIONS COMPANY LIMITED
https://www.harewoodfoodanddrink.com/
Address
HAREWOOD ESTATE OFFICE
HAREWOOD YARD
LEEDS
LS17 9LF
Training
Training provider
LUMINATE EDUCATION GROUP
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
apprenticeships@leedscitycollege.ac.uk
0113 386 1997
Apprenticeship standard
Hospitality supervisor
Level 3 (A level)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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