Customer Service Practitioner Apprentice BISHOP & MILLER AUCTIONEERS LTD

Bishop & Miller is a specialist auction and valuation firm with over 20 years of experience in the Art, Antique and Auction world. Founded by Oliver Miller in 2015, the team at Bishop & Miller have expertise across a broad range of specialist areas.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Jan 2024

Apprenticeship summary

Annual wage

£12,000.00

The role will report to the Saleroom Manager.
Working week

Monday - Thursday 9.00am - 5.00pm and Friday 9.00am - 4.00pm.

Total hours per week: 37.5
Expected duration

12 Months
Possible start date

15 Jan 2024
Date posted

27 Sep 2023
Apprenticeship level

Intermediate
Level 2 (GCSE)
Reference number

VAC1000201458
Positions

1 available

What you will do in your working day

Bishop & Miller is a specialist auction and valuation firm based in Stowmarket with over 20 years of experience in the Art, Antique and Auction world. We have salerooms and auction galleries in the historic market town of Stowmarket, Suffolk and Glandford in picturesque north Norfolk. Bishop & Miller holds regular fine art and antique sales, specialist auctions, no reserve auctions, and timed auctions.

We offer a nationwide service and hold regular valuation days around the country as well as house calls. Offering full service and expert guidance, whether it is a single item for valuation and auction or probate and insurance valuations. Our team of dedicated professionals are on hand to help our clients with every aspect of their auction experience. Bishop & Miller employs antique experts including auctioneers and world-renowned specialists.

Our team is not limited to the UK, with links to firms in North America, Europe and beyond this gives us a reach far beyond our physical locations. Based in two quite different East Anglian locations our salerooms offer one thing in common, a great service and a modern antique buying or selling experience.

The training you will be getting

The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification
Day release to West Suffolk College
Functional skills will be studied if equivalent qualifications are not held

What to expect at the end of your apprenticeship

This role could lead to becoming a porter, photographer, cataloguer, customer service specialist or even auctioneer. We are a young company keen to employ people who want to learn and to advance their careers with us.

Requirements and prospects

Desired skills and personal qualities

Customer care skills, Communication skills, Team working, IT skills

Qualifications

GCSE or equivalent Customer Service Practitioner Level 2 (Grade 3-9) Essential

Things to consider

This role will involve a mixture of customer facing and behind the scenes work so some confidence with members of the public will be needed.

About the employer

Bishop & Miller is a specialist auction and valuation firm with over 20 years of experience in the Art, Antique and Auction world.

Employer

BISHOP & MILLER AUCTIONEERS LTD

Address

19 Charles Industrial Estate, Stowmarket, Suffolk

Stowmarket

IP14 5AH

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Training

Training provider

WEST SUFFOLK COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

training
qualifications, like an NVQ in a relevant field
industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions