Apprentice Business Administrator Parts Advisor (Level 3) - Dereham, Norfolk EAST BILNEY COACHWORKS LIMITED

An exciting opportunity for an apprentice to work alongside a qualified Parts Advisor to be fully trained in business administration together with sourcing and supplying parts for the repair of vehicles. You will be following parts procedures as well as handling incoming parts, storing receiving stock, identifying and ordering parts.

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Closing date: 30 Nov 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Typically 8.00am - 17.00pm, Monday to Friday.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    01 Dec 2023

  • Date posted

    26 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources.
  • You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables.
  • You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail.
  • You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work.
  • You will use a number of different software systems.
  • Learn customer service and business administration skills.

The training you will be getting

  • Our training partner will deliver a high quality Business Administration Level 3 programme here in our bodyshop.
  • No college attendance required as training will take place onsite.
  • You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor.
  • Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
  • Level 2 maths and English Functional Skills (if not already achieved).

What to expect at the end of your apprenticeship

  • Following completion of your apprenticeship you can expect  employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Physical fitness


GCSE or equivalent English GCSE or equivalent (Grade 4/C or above) Desired
GCSE or equivalent Maths GCSE or equivalent (Grade 4/C or above) Desired

About the employer

As one of the UK's leading repair groups, East Bilney Coachworks is dedicated to delivering a premium service and quality repairs. Based in the East of England, East Bilney Coachworks combines the use of state-of-the-art and conventional technologies to repair a varying range of vehicle types. Our sole aim is to offer our customers the complete repair solution and is supported through our continued investment in technology and training, as well as our ability to remain flexible and dynamic amidst evolving market trends. Since trading began in 1975, East Bilney Coachworks has maintained strong working relationships with many insurers and manufacturers, whilst enhancing our constantly expanding customer base year upon year.




Fakenham Road

East Bilney


NR20 4HP

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Sim Yoxen

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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