Business Administration Apprenticeship - ICU Security I.C.U. SECURITY (LIVERPOOL) LTD
ICU are a domestic and commercial alarm, access, fire and CCTV security installation company based in Liverpool with over 500 regular clients. The main focus for the business admin apprentice is to monitor incoming/outgoing calls, dealing with customers and general IT data inputting.
Closing date: 08 Jan 2024
Apprenticeship summary
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Annual wage
£10,296.00 to £20,319.00
Pay will be NMW for age
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Monday - Friday, between the hours of 9.00am - 5.00pm.
Total hours per week: 37.5
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Expected duration
16 Months
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Possible start date
09 Jan 2024
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Date posted
25 Sep 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000200860
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Positions
1 available
What you will do in your working day
- Composing emails to clients
- Maintain pro-active communication with clients
- Keeping database information up to date
- Observing and maintaining firm confidentiality in relation to all correspondence and communications
- Book client and internal meetings
- Answer and make telephone calls
- Manage the case management system
- Data entry
- File, archive, photocopy, scan documents as and when required
- Ensure that client contact information is kept up to date
- Proactively assist with ad-hoc communications activities e.g., client contact reports, delegate packs etc.
- Maintain a level of individual knowledge required for the role
- Assist with incoming billing, cash collection and accounts queries
- Cover reception duties
The training you will be getting
Level 3 Business Administrator Apprenticeship Standard includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- All training will be completed on site, no college days, monthly visits from tutor, 20% off the job training
What to expect at the end of your apprenticeship
After completion of the apprenticeship you will interview for a full-time position.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent English (Grade C/4 or above) Desired
About the employer
Employer
I.C.U. SECURITY (LIVERPOOL) LTD
Address
111 HIGH STREET
WAVERTREE
LIVERPOOL
L15 8JS
Training
Training provider
ASSET TRAINING & CONSULTANCY LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Ella Hudson
07944203292
Apprenticeship standard
Business administrator
Level 3 (A level)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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