Hearing Aid Dispenser Apprenticeship - London based VERITAS HEARING LIMITED

This is a mobile/domiciliary based apprenticeship where you will be shadowing an Audiologist within the company to learn the role of a Hearing Aid Dispenser before being allowed to carry out basic servicing, carrying out follow up appointments and repairs of hearing aids.

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Closing date: 31 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am to 5pm.

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    11 Mar 2024

  • Date posted

    20 Sep 2023

  • Apprenticeship level

    Level 5 (Higher national Diploma)

  • Reference number


  • Positions

    1 available

What you will do in your working day

You will be mobile based and working with one of our highly experienced Audiologists on the job. Your primarily responsibilities will be carrying out fittings and customer rehabilitation of hearing aids. In addition, you will be responsible for all aspects of follow ups and service/repair calls as well as aftercare. Your role will also include referring customers to your Mentor Audiologist who are ready to upgrade their existing hearing aids.

The training during the apprenticeship will take place in Birmingham, however once qualified as a Hearing Aid Dispenser this position is for the London region therefore would suit someone who lives in the London region.

The training you will be getting

Foundation Degree in Hearing Aid Audiology, BSc healthcare science (audiology), Certificate or Diploma in Audiology, Award in Hearing Aid Dispensing Competence.

You will achieve a Level 5 award in hearing aid dispensing allowing you to register with the Health and Care Professions Council (HCPC) and to work under the protected title of ‘Hearing Aid Dispenser’.

The apprenticeship consists of on the job and classroom based training in conjunction with De Montford University in Leicester. The course is 24 months in total.

What to expect at the end of your apprenticeship

The Hearing Aid Dispenser Apprenticeship is a level 5 qualification approved by the Health and Care Professions Council (HCPC), and allows successful apprentices to work under the protected title of ‘Hearing Aid Dispenser’ once completed. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness


GCSE or equivalent English (Grade Level 2 or higher) Essential
GCSE or equivalent Maths (Grade Level 2 or higher) Essential

Things to consider

Driving Licence is essential requirements for this role as it is a domiciliary based role and you will be driving from patient to patient with the Audiologist

About the employer

Veritas Hearing is a private hearing healthcare provider specialising in providing domiciliary based services for its customers in the comfort of their own home.




Po Box 16138

B32 9GS



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hearing aid dispenser

Level 5 (Higher national Diploma)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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