Apprentice Administrator /Customer Service MILLENNIUM CASH & CARRY LTD

This award-winning online drinks retailer is looking for a rising Business Administrator/Coordinator star to drive the growth of their global website. It’s a small but rapidly growing business, with lots of autonomy, ownership and the chance for career development. Role will include customer enquiries, data entry, filing.

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Closing date: 08 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 6.00pm

    Total hours per week: 40.0

  • Expected duration

    13 Months

  • Possible start date

    11 Dec 2023

  • Date posted

    20 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Your love of helping customers have the best experience will be the key to this role.

Duties will include:

  • Helping customer’s enquiries, supporting the warehouse team and merchandising the showroom are key parts of what could be your exciting new role
  • Helping customers with questions and queries over the phone and via email
  • making and receiving telephone calls and passing on messages
  • The point of contact for visitors and suppliers
  • Coordinating any customer issues and shipments with the warehouse and helping with refunds and other admin tasks
  • Filing
  • Data entry
  • Various admin duties

The training you will be getting

  • Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Qualification
  • Full on-the-job training will be delivered
  • Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
  • You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)

What to expect at the end of your apprenticeship

If successful within the apprenticeship, this could lead to a full-time position once complete.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Excellent telephone manner, Clear written English, Clear spoken English, Good personality, Sociable, Competitive, Enthusiasm, Positive attitude


GCSE or equivalent English (Grade 1-9 (A*-G)) Desired
GCSE or equivalent Maths (Grade 1-9 (A*-G)) Desired

About the employer

Millennium Group is an award-winning organisation encompassing cash and carry, direct delivery, wholesale, retail, and leisure, specialising in export, distribution, marketing, sales, and logistics. Our cash and carry is located in Barking, London, with our 120,000-sq-ft distribution centre situated in Purfleet, Essex, within proximity of the docks at Tilbury, Felixstowe Port, and Kent.




Unit E, Purfleet Bypass

QED Distribution Park

West Thurrock

RM19 1NA

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Gemma Barr


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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