Ford Vehicle Customer Service/ Parts Advisor Apprentice (Huntingdon) T. C. HARRISON GROUP LIMITED
An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. You will be handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.
Closing date: 31 Oct 2023
Apprenticeship summary
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Annual wage
£10,982.40
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.
Total hours per week: 40.0
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Expected duration
15 Months
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Possible start date
01 Nov 2023
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Date posted
18 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000198944
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Positions
1 available
What will the apprentice be doing?
- Safe storage of parts
- Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
- Monitoring and solving customer problems / enquiries and processing customer’s orders
- The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
- A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2 Apprenticeship Standard:
- Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 Weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course
An Apprentice’s training includes:
- Visiting the HFA academy
- VRQ in the parts industry
What is the expected career progression after this apprenticeship?
- A full time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
- By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
T. C. HARRISON GROUP LIMITED
Address
3 Stonehill
Stukeley Meadows Industrial Estate,
Huntingdon
PE29 6EG
Training
Training provider
SKILLNET LIMITED
Contact
Charlotte Steer
charlotte.steer@skillnet.org.uk
01923216165
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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