Customer Service Apprentice NEW LOOK LOANS LIMITED
New Look Loans are recruiting for an Apprentice to join their busy team, this is an excellent opportunity for the right candidate. Duties: Marketing receiving telephone calls Dealing with customer queries and product questions etc.
Closing date: 20 Oct 2023
Apprenticeship summary
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Annual wage
£10,296.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
9.00am - 5.30pm (Days to be confirmed)
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
30 Oct 2023
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Date posted
15 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000198852
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Positions
1 available
What will the apprentice be doing?
- Marketing receiving telephone calls
- Data inputting and finance applications
- Dealing with customer queries and product questions
- General support across company with filing, post and applications
- Keeping our proposal system and lenders website up to date
- Liaising with motor dealers, finance companies and sales people
- Responding to emails
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service Practitioner apprenticeship standard:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- One to one Tutor Assessor support in the workplace
- Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA
What is the expected career progression after this apprenticeship?
Progression on to either Business Administration Level 3 or Customer Service Specialist Level 3 for the right candidate.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
NEW LOOK LOANS LIMITED
Address
Unit 2, Bridge View Park
Henry Boot Way
Hull
HU4 7DW
Training
Training provider
MCARTHUR DEAN TRAINING LIMITED
Contact
Julie Curtis
01482 307357
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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