Receptionist/Administrative Apprentice S & J SYNERGY LTD

S&J Synergy are now looking to recruit a receptionist/administrative apprentice. You will be greeting customers & visitors offering them tea, coffee· Answering phones, directing calls, taking messages, taking orders over the phone, making outgoing calls.

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Closing date: 20 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday – 9am to 5pm

    Total hours per week: 35.0

  • Expected duration

    12 Months

  • Possible start date

    30 Oct 2023

  • Date posted

    15 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Key tasks of the role are as follows:

  • Greeting customers & visitors offering them tea, coffee
  • Answering phones, directing calls, taking messages, taking orders over the phone, making outgoing calls
  • Supplying visitors with the correct PPE before going onto site
  • Keeping office clean and tidy
  • Collecting & distributing post
  • Managing and ordering stationary supply
  • Document filing
  • Assisting all staff in their job roles
  • All other general office administration

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner apprenticeship standard:

- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
- Attending weekly classes to achieve the Standard

What is the expected career progression after this apprenticeship?

Excellent prospects for the right candidate, with potential to move onto Level 3.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills


GCSE or equivalent English and Maths (Grade 4/C +) Essential

About the employer

S&J Synergy undertake and manage all waste including hazardous waste streams. They are legally compliant and have the knowledge and experience to deal with any waste or technical problems.




Materials Recycling Facility

The Old Tannery



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Training provider



Julie Curtis

01482 307357

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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