Accounts and Admin Apprentice HEAT HAUS NEWARK LTD

This is a great and exciting opportunity for a candidate who wants to learn general office duties and gain confidence and experience in customer service and sales ledger. The first step into an office admin and account’s role will vary as no two days are the same.

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Closing date: 09 Oct 2023

Apprenticeship summary

  • Annual wage

    £8,236.80 to £16,255.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday, 9.00am - 4.00pm. 1 hour for lunch.

    Total hours per week: 30

  • Expected duration

    21 Months

  • Possible start date

    06 Nov 2023

  • Date posted

    15 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties will include, but will not be limited to:

  • Helping customers on the phone with enquiries
  • Booking engineer visits for services or return visits/installations
  • Updating GES and Sage with correct information
  • Creating Invoices
  • Chasing outstanding payments
  • Dealing with email enquiries
  • Typing covering letters
  • Manual Filing
  • Email Filing

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The Apprentice will work towards their Apprenticeship Standard in Business Administrator Level 3
  • The successful candidate will be assigned a dedicated work-based trainer who will provide support and guidance throughout the course
  • This is a work-based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours

Course outline:

What is the expected career progression after this apprenticeship?

  • Progression into further accounts, moving onto Purchase Ledger along with understanding Trial Balance and the Analysis of it
  • Creating journals for misallocations and keeping the Age Debtors to a minimum

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English and Maths (Grade A*/9 – C/4) Essential

About the employer

Since 1972, Heat Haus has been providing plumbing solutions and services, new boilers, boiler servicing and repairs alongside care plans and landlord services, across Gas, Oil and LPG heating systems. Working with domestic customers, we offer a trusted, first-class, responsive service across Newark, Lincoln, Grantham, Sleaford and Mansfield. With 45 years of service, Heat Haus has become a trusted brand helping our customers with their plumbing and heating needs, allowing customers to stay, warm, safe and legal.







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Training provider



Ruby or Margaret in the Apprenticeships Team


Apprenticeship standard

Business administrator

Level 3 (A level)

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