Ref: CS22 Shipping apprentice at Cargo Movers Ltd CARGO MOVERS LTD

Customer Service Practitioner – Level 2 This includes: • Main learning objectives: Recognition of regulations and legislation within own organisation, contribute to customer focused experience, manage customer expectations, provide customer service, principles of business.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9am —5.30pm Monday to Friday

    Total hours per week: 40.0

  • Expected duration

    16 Months

  • Possible start date

    24 Oct 2023

  • Date posted

    14 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000198531

  • Positions

    1 available

What will the apprentice be doing?

  • Invoicing customers
  • Speaking to shipping agencies
  • Speaking to customers for shipping, updates via telephone and email
  • Custom clearance shipments
  • Filing
  • Training on customer quotations

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 - Customer Service Practitioner apprentice.

This Apprenticeship is completed within the workplace. You will be assessed through written work, verbal discussion and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

What is the expected career progression after this apprenticeship?

Progression to level 3 and role at the end if possible.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills

Qualifications

GCSE or equivalent Any subject x 2 (Grade 9-3 (A*-D)) Essential
GCSE or equivalent English (Grade 9-3 (A*-D)) Essential
GCSE or equivalent Maths (Grade 9-3 (A*-D)) Essential

About the employer

We have 6 UK employers and 15 across Mumbai, Bangalore and China. We serve all customer logistics requirements, Air and Sea Freight from across the world.

Employer

CARGO MOVERS LTD

Address

RIBBLE BANK

PRESTON NEW ROAD

SAMLESBURY

PR5 0UL

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Training

Training provider

RUNSHAW COLLEGE

Contact

Charlotte Ward

ward.c@runshaw.ac.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please complete the expression of interest form ensuring you include the job ref: CS22 In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Oct 2023