Customer service apprentice receptionist level 2 at Kevills Solicitors KEVILLS

Working with experienced legal secretaries within a busy legal department, assisting with administrative tasks under supervision. Training will be provided and the successful candidate will be supervised by experienced legal secretaries. The role includes typing, making and answering telephone calls and opening and closing files.

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Closing date: 02 Nov 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm with one hour for lunch.

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    09 Nov 2023

  • Date posted

    14 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We have an immediate vacancy for an apprentice administrator within our busy solicitors’ practice.

The successful candidate will be provided with training and will fulfil a variety of administrative tasks including:

  • Filing
  • Photocopying
  • Typing
  • Making and answering telephone calls
  • Opening and closing files

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • This apprenticeship is completed within the workplace. You will be assessed through written work, verbal discussion and observation throughout your training
  • You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge

What is the expected career progression after this apprenticeship?

  • The successful candidate may progress to working within the organisation as a legal secretary - subject to position being available

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Discretion, Good timekeeping


GCSE or equivalent Any (Grade A*-D/ 9-3) Essential
GCSE or equivalent Any (Grade A*-D/ 9-3) Essential
GCSE or equivalent Any (Grade A*-D/ 9-3) Essential
GCSE or equivalent English (Grade A*-C/ 9-4) Essential
GCSE or equivalent Maths (Grade A*-C/ 9-4) Essential

Things to consider

In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open. Until we receive the above, we are unable to progress your application so please monitor your emails. For more information on the NMW, please visit:

About the employer

Solicitors company.







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Training provider



Charlotte Ward


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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