Apprentice Customer Office Administrator Bi-Slique

Apprentice Customer Office Administrator for a Manufacturers based in Preston. You will undertake your Level 2 Customer Service Practitioners qualification. Duties will include; Daily stock reports for customers. Extract reports off the system using Excel. Processing orders.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Mar 2024

Apprenticeship summary

  • Annual wage

    £8,236.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9:30 - 4:00pm / 30 mins lunch / 30 hours per week

    Total hours per week: 30.00

  • Expected duration

    14 Months

  • Possible start date

    21 Mar 2024

  • Date posted

    13 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000198413

  • Positions

    1 available

What you will do in your working day

  • Daily stock reports for customers
  • Extract reports off the system using Excel
  • Processing orders
  • Checking orders/chasing payments
  • Print invoices
  • Handle customer queries
  • Deal with customer issues/complaints and resolve them to the best of your ability
  • Taking calls, making calls
  • Using emails inbound and outbound
  • Keeping systems to up to date to ensure there is a track record of orders
  • General administrative duties
  • Pro-active duties to ensure customers are up to date with all deliveries

The training you will be getting

  • Intermediate Level 2 Apprenticeship in Customer Service
  • NVQ and functional skills maths and English
  • Work-based learning

What to expect at the end of your apprenticeship

A great opportunity to develop your career with an employer who supports continuing professional development.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Number skills, Team working, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday - Friday 9:30-4:00pm / 30 mins lunch / 30 hours per week

About the employer

From a small family business that started from a garage in Esmoriz to a multinational business that continues to grow strong.

Employer

Bi-Slique

Address

Unit 72c Roman Way Industrial Estate, Longridge Road

Preston

Lancashire

PR2 5BB

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Mar 2024