Apprentice Customer Office Administrator Bi-Slique

Apprentice Customer Office Administrator for a Manufacturers based in Preston. You will undertake your Level 2 Customer Service Practitioners qualification. Duties will include; Daily stock reports for customers. Extract reports off the system using Excel. Processing orders.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Dec 2023

Apprenticeship summary

  • Annual wage

    £8,236.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9:30 - 4:00pm / 30 mins lunch / 30 hours per week

    Total hours per week: 30.00

  • Expected duration

    14 Months

  • Possible start date

    21 Dec 2023

  • Date posted

    13 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000198413

  • Positions

    1 available

What will the apprentice be doing?

  • Daily stock reports for customers
  • Extract reports off the system using Excel
  • Processing orders
  • Checking orders/chasing payments
  • Print invoices
  • Handle customer queries
  • Deal with customer issues/complaints and resolve them to the best of your ability
  • Taking calls, making calls
  • Using emails inbound and outbound
  • Keeping systems to up to date to ensure there is a track record of orders
  • General administrative duties
  • Pro-active duties to ensure customers are up to date with all deliveries

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Intermediate Level 2 Apprenticeship in Customer Service
  • NVQ and functional skills maths and English
  • Work-based learning

What is the expected career progression after this apprenticeship?

A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Number skills, Team working, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday - Friday 9:30-4:00pm / 30 mins lunch / 30 hours per week

About the employer

From a small family business that started from a garage in Esmoriz to a multinational business that continues to grow strong.

Employer

Bi-Slique

Address

Unit 72c Roman Way Industrial Estate, Longridge Road

Preston

Lancashire

PR2 5BB

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Dec 2023