Apprentice Customer Office Administrator Bi-Slique
Apprentice Customer Office Administrator for a Manufacturers based in Preston. You will undertake your Level 2 Customer Service Practitioners qualification. Duties will include; Daily stock reports for customers. Extract reports off the system using Excel. Processing orders.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Dec 2023
Apprenticeship summary
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Annual wage
£8,236.80
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday 9:30 - 4:00pm / 30 mins lunch / 30 hours per week
Total hours per week: 30.00
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Expected duration
14 Months
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Possible start date
21 Dec 2023
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Date posted
13 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000198413
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Positions
1 available
What will the apprentice be doing?
- Daily stock reports for customers
- Extract reports off the system using Excel
- Processing orders
- Checking orders/chasing payments
- Print invoices
- Handle customer queries
- Deal with customer issues/complaints and resolve them to the best of your ability
- Taking calls, making calls
- Using emails inbound and outbound
- Keeping systems to up to date to ensure there is a track record of orders
- General administrative duties
- Pro-active duties to ensure customers are up to date with all deliveries
What training will the apprentice take and what qualification will the apprentice get at the end?
- Intermediate Level 2 Apprenticeship in Customer Service
- NVQ and functional skills maths and English
- Work-based learning
What is the expected career progression after this apprenticeship?
A great opportunity to develop your career with an employer who supports continuing professional development.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Other Standard English (Grade n/a) Desired
Things to consider
About the employer
Employer
Bi-Slique
Address
Unit 72c Roman Way Industrial Estate, Longridge Road
Preston
Lancashire
PR2 5BB
Training
Training provider
NORTH LANCS. TRAINING GROUP LIMITED(THE)
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Dec 2023