As an Apprentice Business Administrator, you will learn a range of skills to support the business including using IT to create documents and analyse data, communicating with stakeholders and customers, organising events, assisting with projects and supporting the team with a range of daily queries and tasks.

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Closing date: 04 Oct 2023

Apprenticeship summary

  • Annual wage


    The salary will equate to £7.49 per hour or £239.68 per week.

  • Working week

    Monday - Thursday, 09:00- 17:00. 60 minute break every day.

    Total hours per week: 32.0

  • Expected duration

    18 Months

  • Possible start date

    01 Jan 2024

  • Date posted

    13 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Main duties will include:

  • Supporting and engaging with different parts of the organisation and interacting with internal or external customers
  • Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
  • Using IT packages and systems (including Microsoft Office) to write letters, emails, proposals, as well as to record and analyse data
  • Updating and reviewing databases, ensuring information is recorded accurately
  • Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
  • Maintaining records and files, whilst handling confidential information in compliance with organisational procedures and data protection
  • Maintaining positive relationships within the team and across the organisation, promoting collaborative working
  • Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
  • Assisting with queries from inside and outside the organisation, while representing the organisation
  • Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
  • Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
  • Organising meetings and events, taking minutes and action logs as needed
  • Assisting with project management, including helping to plan, monitor and report on projects

What training will the apprentice take and what qualification will the apprentice get at the end?

For the full apprenticeship, learners will complete:

  • Level 3 Business Administrator Apprenticeship Standard
  • Level 2 Functional Skills in English
  • Level 2 Functional Skills in maths

Apprentices must pass their Level 2 Functional Skills qualifications before they enter the gateway to the End Point Assessment (EPA).

For the End Point Assessment, apprentices will undertake a knowledge test, portfolio-based interview and project presentation.

Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre.

What is the expected career progression after this apprenticeship?

  • A position may be available for the right candidate following successful completion of the apprenticeship. The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Independent working, Record and manage documents, Work to a high standard, Able to make decisions, Good interpersonal skills, Professional and adaptable, Reliable and self- motivated, Responsible


GCSE or equivalent English and Maths (Grade 4/C or L2 Functional Skills) Desired

Things to consider

Apprentices who do not have the entry grades will be expected to attend additional Functional Skills sessions- these may fall on a separate day to the usual college delivery. Applicants who are currently undertaking or sitting GCSEs should include their predicted grades on their application. If successful for this position, you will be offered a conditional place on the apprenticeship, subject to you meeting the entry requirements listed above.

About the employer

We are a family run Auction, selling cars, commercials, plant and machinery and classic vehicles






NR18 0WY

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Training provider



City College Norwich (Apprenticeships Team)


Apprenticeship standard

Business administrator

Level 3 (A level)

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