Apprentice Administration Assistant Suffolk County Council

We have an exciting opportunity to join our Children and Young People's Services at Suffolk County Council as an Apprentice Administration Assistant. You will undertake a range of administrative duties to support frontline Children’s Social Care and Early Help teams whilst completing your apprenticeship qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Sep 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday usually between 9am to 5pm, subject to local agreement.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Nov 2023

  • Date posted

    13 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answering the telephone
  • Dealing with external and internal customers
  • Producing a range of different documents using a variety of software packages
  • Scanning and electronic filing
  • Processing incoming and outgoing mail
  • Using bespoke software to maintain records
  • Organising meetings and booking rooms
  • Using office equipment
  • Responding to the needs of a very busy and diverse workforce

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3
  • You will have a minimum of 6 hours off the job for training each week which may be completed in the office or at home
  • Functional Skills in English and maths if required

What is the expected career progression after this apprenticeship?

There is no guarantee of a permanent position, however, at the end of your contract you will have 3 months of priority access to our vacancies to support you to find employment.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Team working


GCSE or equivalent English (Grade 4-9 or A*-C) Desired
GCSE or equivalent maths (Grade 4-9 or A*-C) Desired

About the employer

ABOUT US We offer a fantastic working environment including diverse and active staff networks, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents. Our WE ASPIRE values set out the behaviours we expect from everyone in the organisation regardless of who they are, what their role or grade is or where they work. They define us and help us to be the best we can be.


Suffolk County Council


West Suffolk House

Western Way

IP33 3YU


Thea Peck (she/her), Gemma Brockwell (she/her) or Rachael Greening (she/her)

01284 758777

You must have JavaScript enabled to view a map of the location


Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Sep 2023