Business Administration Apprenticeship - Oasis Silvertown. Oasis Community Learning

This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the people of Silvertown. You should apply for this role if you are keen to kick start your career within business, you will be guided by a mentor and receive high quality training from LMP. Providing a welcoming and efficient reception service.

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Closing date: 06 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday (Term time only). Hours to be confirmed.

    Total hours per week: 37.0

  • Expected duration

    16 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    13 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Providing a welcoming and efficient reception service
  • To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
  • To provide reception services to students
  • To be able to work in a fast-paced reception area multi-tasking between reception duties
  • Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
  • To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
  • Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
  • Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known, and it has been agreed that they visit the Academy without direct supervision
  • Be the main contact point for staff with regards to Academy events of any one day
  • Maintain a tidy and orderly reception area
  • Support with ParentPay account set up, queries from parents and general support
  • Support with Bromcom queries from parents and general support for example MCAS, etc
  • Word processing and data input as directed
  • Assist with duplicating, collating and distribution of information to parents / carers, staff, students and others
  • To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
  • Undertake general clerical duties when directed including photocopying, printing, laminating and filing
  • Franking outgoing post and sorting incoming mail
  • Provide refreshments to visitors when required
  • Support with Academy evening events for example, parent evenings, open evening etc
  • Make telephone calls to parents and carers as required
  • Send text message and / or emails to parents and carers as required
  • Supervise students as required
  • Any other reasonable duties as directed by Line Manager

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will work towards completing a Level 3 Business Administration Apprenticeship
  • All training will be delivered by LMP Education remotely
  • The employer will give you time out of your working week to focus on your qualification
  • Functional skills in English and maths if required

What is the expected career progression after this apprenticeship?

The right candidate may be offered a permanent position after completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent Maths & English (Grade 4-9 (A*-C, Level 2)) Essential

About the employer

Our vision is underpinned by our Oasis Silvertown values: be proud, be professional, be nice, be independent, be resilient. We call these our Silvertown 5 "Be" values.


Oasis Community Learning


Oasis Silvertown

303 N Woolwich Rd


E16 2BB

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Training provider



Lauren Johnson


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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