Apprentice Business Administration Assistant REMEDI SOLUTIONS

Working in a busy pharmaceuticals warehouse where you will communicate with customers about their orders. You will be required to act as a liaison, provide information and resolve customer queries in a timely manner. Career progression available on completion of apprenticeship.

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Closing date: 26 Sep 2023

Apprenticeship summary

  • Annual wage

    £11,700.00

    Age related minimum wage after successful completion of probation period (6 months) Wage increase when successfully complete apprenticeship

  • Working week

    37.5 hours per week. 2 shift working patterns. Week 1 - 7am - 3pm (Monday to Friday) Plus 8am - 12 noon Saturdays. Week 2 - 12pm - 8pm Monday to Friday.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    17 Oct 2023

  • Date posted

    13 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000198096

  • Positions

    2 available

What will the apprentice be doing?

  • Prioritise and process customer orders and requests
  • Maintain thorough and accurate customer service records
  • Keep confidential records and financial imnformation private and secure
  • Learn how to use database systems and technology to deliver great customer care
  • Communicate with customers about their orders including any delays or changes in delivery 
  • You will be required to act as a liason, provide information and resolve customer queries in a timely manner
  • The role will also include general office administration and any other duties as required by the business 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3 Standard
  • One day a week fortnightly at Riverside College

What is the expected career progression after this apprenticeship?

  • The right candidate may be offered a Business Administration role with competitve pay upon completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working

Qualifications

GCSE or equivalent 4 (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Remedi Solutions is an online distance selling pharmacy for care home and individual services.

Employer

REMEDI SOLUTIONS

Address

16 BERKELEY COURT

MANOR PARK

RUNCORN

WA7 1TQ

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Training

Training provider

RIVERSIDE COLLEGE

Contact

Charlotte McPartland

charlotte.mcpartland@riversidecollege.ac.uk

01512572800

Apprenticeship standard

Business administrator

Level 3 (A level)

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