Business and Administration Apprentice SPRINGFIELD HOME CARE SERVICES LIMITED
Springfield Healthcare are looking for a business administrator apprentice to support our office team. Your main duty and responsibility will be to provide meticulous attention to detail, excellent customer service and a drive to provide consistently high quality. Duties include checking outstanding information on Access and requesting relevant documentation from carers and ensuring all on-line training is paid for care workers and system is updated to reflect compliance.
Closing date: 31 Oct 2023
Apprenticeship summary
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Annual wage
£10,296.00
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Working week
5 days per week, Mon-Fri 9am-5pm, 1 hour for lunch.
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
01 Nov 2023
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Date posted
13 Sep 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000198092
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Positions
1 available
What will the apprentice be doing?
Reception duties:
- Greeting visitors
- Ensuring visitor book is completed
Compliance:
- Filing
- Checking outstanding information on Access and requesting relevant documentation from carers
- Sending birthday, anniversary and You’re a Star cards as required
- Requesting DBS information from carers and escalating to operational support to send for update
- Complete weekly "How Are You"s
E-Learning for You (Elfy):
- Ensuring all on-line training is paid for care workers and system is updated to reflect compliance
Monitoring:
- Training to be provided on monitoring of the Access system to ensure all customers visits are completed within the parameters dictated by our contractual partners and to follow the escalation process for any discrepancies
PPE:
- Ensure sufficient levels of PPE are maintained, ordering and recording distribution on Access
MAR Audits:
- To learn how to complete a MAR audit and the underlying reasons why we do this for safe and effective practices
Rotas:
- To learn effective scheduling on the Access system, and all components therein
Payroll:
- How to add new information to payroll, including new employees, fit notes, MatB1s
Access People Planner:
- To learn how to upload a new employee record
- Learn how to upload new customer details
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator apprenticeship standard:
- Apprenticeship training will follow a work-based learning model, in which you will be based in the workplace full-time.
- Monthly visits and progress reviews with your work-based assessor will be used to guide and support you through your apprenticeship off the job learning and preparation for end point assessment
What is the expected career progression after this apprenticeship?
- Possible paid administrative position within the company
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4) Essential
Things to consider
About the employer
Employer
SPRINGFIELD HOME CARE SERVICES LIMITED
https://www.springfieldhealthcare.com/
Address
Springfield Healthcare
Colebrook Court
Halfpenny Lane
HG5 0SL
Training
Training provider
LUMINATE EDUCATION GROUP
Apprenticeship standard
Business administrator
Level 3 (A level)
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