Customer Service Apprenticeship STEADFAST TRAINING LTD

We are offering you a chance to get paid while you gain a recognised qualification. You will be responsible for all sign-up of learners for Apprenticeships and Short Courses. You will be offered full training and good career progression throughout the position.

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Closing date: 29 Sep 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday- 9am to 5pm - No weekend work.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    02 Oct 2023

  • Date posted

    13 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000198075

  • Positions

    1 available

What will the apprentice be doing?

  • Preparing learner paperwork packs and managing company sign-up appointments
  • Facilitating the enrolment of learners during group and 1-2-1 sessions, providing advice and guidance on course requirements (including duration and content)
  • Facilitating the enrolment of learners during group and 1-2-1 sessions, providing advice and guidance on course requirements (including duration and content)
  • Promoting The Company’s’ services and products to potential as well as existing customers

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will achieve a Level 2 Customer Service Specialist
  • The Apprenticeship training will take place fully in the workplace, and will be delivered on a 1-2-1 basis
  • The training will take place during your working hours, and will be a block release

What is the expected career progression after this apprenticeship?

Excellent career progression by having internal promotions to Team Leader, while also having the opportunity to work within different departments.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Team working

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

We are a training provider that delivers first class skills, employability and training solutions to create better futures for individuals, families, businesses and communities. We deliver quality vocational training including Apprenticeships and Diplomas. We are a prime contractor with the Skills Funding Agency and also work closely with the DWP, National Apprenticeship Service and other funding services, to make training affordable.

Employer

STEADFAST TRAINING LTD

Address

5 Enterprise Way

Spalding

PE11 3YR

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Training

Training provider

STEADFAST TRAINING LTD

Contact

Jamie Balding

jamie.balding@steadfasttraining.co.uk

01775513050

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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