Customer Service Apprenticeship STEADFAST TRAINING LTD
We are offering you a chance to get paid while you gain a recognised qualification. You will be responsible for all sign-up of learners for Apprenticeships and Short Courses. You will be offered full training and good career progression throughout the position.
Closing date: 29 Sep 2023
Apprenticeship summary
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Annual wage
£10,296.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday- 9am to 5pm - No weekend work.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
02 Oct 2023
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Date posted
13 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000198075
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Positions
1 available
What will the apprentice be doing?
- Preparing learner paperwork packs and managing company sign-up appointments
- Facilitating the enrolment of learners during group and 1-2-1 sessions, providing advice and guidance on course requirements (including duration and content)
- Facilitating the enrolment of learners during group and 1-2-1 sessions, providing advice and guidance on course requirements (including duration and content)
- Promoting The Company’s’ services and products to potential as well as existing customers
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will achieve a Level 2 Customer Service Specialist
- The Apprenticeship training will take place fully in the workplace, and will be delivered on a 1-2-1 basis
- The training will take place during your working hours, and will be a block release
What is the expected career progression after this apprenticeship?
Excellent career progression by having internal promotions to Team Leader, while also having the opportunity to work within different departments.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4) Desired
About the employer
Employer
STEADFAST TRAINING LTD
Address
5 Enterprise Way
Spalding
PE11 3YR
Training
Training provider
STEADFAST TRAINING LTD
Contact
Jamie Balding
jamie.balding@steadfasttraining.co.uk
01775513050
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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