Business Administration Level 3 Apprentice POTTS GRAY MANAGEMENT COMPANY LTD

This is an excellent chance to join the fast-growing team at Potts Gray. With bags of development opportunities, this is a great kick-start to your long-term career! You will often act as the first point of contact for customers, solicitors, contractors and other third parties, no two days are the same and you will be expected to always maintain a

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 09:00 - 17:00 with half an hour for lunch

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    18 Oct 2023

  • Date posted

    12 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answer customer calls and help them with their accounts or property concerns
  • Process client payments and assist with account issues
  • Respond promptly to emails, meeting our response time goals
  • Assist with important arrangements and insurance claims 
  • Ensure a hassle-free handover experience for new property owners
  • Work with colleagues to ensure smooth site transitions between agents
  • Attend company meetings and provide updates
  • Assist in providing necessary documents during property sales
  • Issue compliance certificates and manage ownership transfers 
  • Communicate with various partners, such as contractors, legal professionals, and insurers, to maintain smooth operations
  • Maintain our customer database by updating property handovers
  • Handle general office tasks like writing letters and taking meeting notes when required

What training will the apprentice take and what qualification will the apprentice get at the end?

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team

Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success

Successful completion of this apprenticeship gives you an accredited Business Administration Level 3 Apprenticeship qualification, with training how to:

  • Contribute to the efficiency of an organisation through the support of functional areas, working across teams and resolving issues as requested

What is the expected career progression after this apprenticeship?

  • Progression opportunities and full time post for the right candidate

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team Working


GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential

About the employer

Potts Gray are a Northeast based company offering bespoke property management services to residents, both freehold and leasehold landlords, property management agents and developers. We manage sites across the Northeast which vary in nature and size, so if you have one property or one hundred – we can help. Potts Gray grow and develop their appre




South Shields Business Works

NE33 1RF

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Oct 2023