IT Support Apprentice STOWE VALLEY MULTI ACADEMY TRUST

This role will include supporting over 6000 IT users, and helping to maintain a modern IT Network Infrastructure. You will have the opportunity to work with and learn about a wide range of IT systems including: databases; email VOIP & communication systems and network architecture.

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Closing date: 12 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,158.72

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    37 hours per week, 8:30am to 4:30pm (4:00pm on Friday).

    Total hours per week: 37

  • Expected duration

    21 Months

  • Possible start date

    18 Oct 2023

  • Date posted

    12 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000197990

  • Positions

    1 available

What will the apprentice be doing?

Duties may involve:

  • Working through help desk support requests with the assistance of the Senior IT Technician and IT Manager.
  • Providing face to face, and telephone first line support to end users.
  • Assisting in the management of the school VLE System and online services.
  • Installation of new, and routine maintenance of existing, hardware and software systems; updating documentation as well as writing new documentation on school systems to cover both technical setup as well as end user guides.
  • The opportunity exists to take a leading role in the development of new school IT systems and the management of existing ones. 

What training will the apprentice take and what qualification will the apprentice get at the end?

IT Solutions Technician (Software Route) Level 3 Standard, 18 months practical with an additional 3 months End Point Assessment period.

Functional Skills in Maths, English and ICT (if required).

What is the expected career progression after this apprenticeship?

Possibility of a substantive position on completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Administrative skills, Logical

Qualifications

GCSE or equivalent English Language (Grade 4 or above) Desired
GCSE or equivalent Maths (Grade 4 or above) Desired

About the employer

A Multi-Academy Trust.

Employer

STOWE VALLEY MULTI ACADEMY TRUST

Address

Southam College

Welsh Road West

Southam

CV47 0JW

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Training

Training provider

SCCU LTD

Apprenticeship standard

IT solutions technician

Level 3 (A level)

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