Level 2 Customer Service Apprenticeship - Vape Shop Superior Vapour

Superior Vapour are looking for an enthusiastic, flexible person to become a part of their Bristol Broadmead team. The main duties include sales, cash transactions and reconciliation, stock management and dealing face to face with the general public.

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Closing date: 01 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Sunday 9am to 5pm, rotational days off.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    02 Oct 2023

  • Date posted

    12 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000197841

  • Positions

    3 available

What will the apprentice be doing?

What will the apprentice be doing?

  • Meet company expectations for excellent customer service
  • Answer all customer questions honestly and accurately
  • Process orders quickly and accurately when necessary

What training will the apprentice take and what qualification will the apprentice get at the end?

  • A level 2 certificate will be awarded on successful completion of the apprenticeship
  • All training will take place within the workplace
  • Your dedicated trainer coach will visit you at work every 4 weeks.

What is the expected career progression after this apprenticeship?

Possible full time employment.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Administrative skills, Logical, Team working, Patience

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

Superior Vapour is a family owned business started in 2012. At the time the vape industry was only just getting started and there was not a huge amount of choice in terms of hardware and e-liquids. Many people were keen to make the switch from smoking to vaping, but finding high-quality and beginner-friendly vaping equipment was a challenge so we set about changing all that! Fast forward all these years, and lots of things have changed – we’ve grown a lot, for a start. But our primary focus remains on making vaping accessible to even more people to help them make the switch.

Employer

Superior Vapour

Address

17-18 THE ARCADE

BRISTOL

BS1 3JD

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Training

Training provider

HADDON TRAINING LIMITED

Contact

Haddon Training

enquiries@haddontraining.co.uk

01672519977

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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