Care Assistant Apprenticeship Acacia Home Care

We are seeking Care Assistant Apprentices to join our team. You will need to be caring, kind, motivated, organised and a good communicator. We pride ourselves on the high quality care we provide and in putting our customers and their families at the heart of the business. We promote independence, dignity and respect.

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Closing date: 01 Jan 2024

Apprenticeship summary

  • Annual wage


  • Working week

    The role will include scheduled evenings and weekend working, with 2 days off each week. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    08 Jan 2024

  • Date posted

    12 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What you will do in your working day

  • To assist with all aspects of care for the customer in line with their care plans
  • To assist in updating care plans through communicating changes to the office team as required
  • To write daily notes and record care details
  • To raise any concerns with the care manager
  • To undertake and complete all relevant training
  • To communicate effectively with customers, their families and others involved in care delivery with the support of the care manager
  • To be an ambassador for the company
  • It is important to be a caring person with good customer service skills and good levels of written and verbal communication skills
  • Ability to perform tasks as detailed on the care plans and via the care management system
  • To be proactive and to pay attention to details and customer needs
  • Team player who is self-motivated
  • Ability to input to and maintain records

The training you will be getting

  • Adult Care Worker Level 2 Apprenticeship Standard
  • Guidance from the Performance Coach

What to expect at the end of your apprenticeship

Progression is available. 

Care is a growing sector and highly skilled care assistants are valued by the sector. 

Within Acacia Home Care our structure is:

  • Care Assistant
  • Care Lead
  • Scheduling Lead
  • Training Lead
  • Care Management
  • Registered Manager
  • Operations Manager
  • We also have roles to support employment such as finance, HR, IT etc 

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Team working, Initiative, Patience


GCSE or equivalent English and Maths (Grade 4) Essential
Other Care Experience (Grade Friends or Family) Desired

Things to consider

DBS and training is necessary for this role. You will need to be able to maintain confidentiality. You will need transport to get to the customers’ homes where care is provided. This can be public transport, bicycle, car, bus.

About the employer

Acacia Home Care delivers care to people in their own homes. We pride ourselves on delivering high-quality care in Berkshire and Buckinghamshire. We employ part and full-time staff who work in the community delivering care to a variety of people. We need great admin to assist the Care Manager to ensure compliance with our regulating body – CQC. The successful candidate will help with all areas of record keeping, scheduling and responding to enquiries. The role of Administrative Assistant is varied and will give opportunity for the candidate to work directly with carers, the Owner/Director, Care Manager, Scheduler/Administrator. Acacia Home Care is a franchise and is part of a larger group of care providers.


Acacia Home Care


100 Berkshire Place

Winnersh Triangle


RG41 5RD

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Adult care worker

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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