Playgroup Hub Apprentice (Customer Service Practitioner) Playground Hub

We are a newly established play space in Sunderland North offering Baby & Toddler Classes, alongside Free Play Sessions and in-house café facilities. Working on the till, taking orders & handling cash. We are looking for a hardworking candidate to carry our vibes, values and exceptional customer service to our attendees.

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Closing date: 27 Oct 2023

Apprenticeship summary

  • Annual wage

    £8,236.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Minimum 30 hours per week Shifts between Monday – Saturday 9am – 3:30pm To be confirmed at interview

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    30 Oct 2023

  • Date posted

    12 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000197753

  • Positions

    1 available

What will the apprentice be doing?

Open mindedness, flexibility and good work ethic is essential. This position will offer opportunity to express your creativity, work in a café and make some invaluable relationships with local families.

Key Roles:

* Working on the till, taking orders & handling cash 
* Preparing toasties, serving cake & coffee (once training has completed & food hygiene) 
* Cleaning & maintaining the space to an exceptional standard 
* Helping design and set up activities for babies and toddlers 
* Meeting, greeting and building relationships with customers (grownups & their children birth - 4years) 

What training will the apprentice take and what qualification will the apprentice get at the end?

L2 Customer Service Practitioner. 
All training will take place at the employers' premises. 

What is the expected career progression after this apprenticeship?

Possibility of full time employment upon completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness

Qualifications

GCSE or equivalent English (Grade 9-4 or A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential

About the employer

We are a newly established play space in Sunderland North offering Baby & Toddler Classes, alongside Free Play Sessions and in-house café facilities.

Employer

Playground Hub

Address

10 PICKERSGILL COURT

SUNDERLAND

SR5 2AQ

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Training

Training provider

CITY OF SUNDERLAND COLLEGE

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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