Apprentice Engineering Technician VITALOGRAPH LTD

Our Healthcare team, based in Maids Moreton, Buckingham is seeking to recruit a full time, motivated Apprentice In-House Service Technician. The role includes carried out planned preventative maintenance and repair of our medical devices.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2023

Apprenticeship summary

  • Annual wage

    £15,000.00

  • Working week

    8.30am - 5.00pm Monday - Thursday and 4.00pm on Fridays. Lunch 1.00pm - 1.45pm.

    Total hours per week: 37.5

  • Expected duration

    36 Months

  • Possible start date

    14 Oct 2023

  • Date posted

    11 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000197602

  • Positions

    1 available

What will the apprentice be doing?

Your duties will include:

  • Carry out routine calibrations, repairs, planned preventative maintenance and, test and certification procedures as required.
  • Carry out the testing and set up of systems prior to despatch to customers.
  • Take ownership of the resolution of individual issues and follow through to an effective conclusion.
  • Prioritise issues and effectively communicate with customers and Vitalograph personnel on status and progress.
  • Available, in agreement with the Service Manager, to visit customer sites to resolve an ongoing issue, support field personnel or assist in installations.
  • Inform and advise customers on Vitalograph and 3rd party products and solutions.
  • Promote Vitalograph and 3rd party products, services, and solutions, actively seeking and identifying sales opportunities and passing all relevant details to the territory sales representative using the CRM.
  • Ensure all customer related records in the CRM and any other database are complete, accurate and current

Support sales, service, and marketing activities.

  • Assist in improving existing internal processes relating to sales, service, and customer support, offering suggestions for business process improvements and efficiencies.
  • Provide relevant reports and statistics as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

Qualifications included:

  • Level 3 Healthcare Engineer Specialist Technician Apprenticeship Standard
  • Company Training Plan
  • Level 3 Advanced Manufacturing Engineering (AME) at College (Knowledge)
  • Level 3 NVQ Diploma delivered in the workplace (Skills)
  • Level 2 Functional Skills (if not exempt)
  • End Point Assessment

What is the expected career progression after this apprenticeship?

After the apprenticeship there may be the option to either stay In House or move to a Field Servicing Role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Physical fitness, Interest in Engineering

Qualifications

GCSE or equivalent A Min of 5 GCSE's inc Science, English, Math & IT (Grade 4-9 (C-A)) Essential
Other 2 year engineering based qualification (Grade PASS) Desired

Things to consider

The role is mostly based in house but there is also a requirement to go out to customer sites to service or resolve issues. Customers are Medical so Doctors Surgery's, Hospitals, as well as Industry sites. Candidates will also be required to move equipment for installations so a reasonable level of fitness is required.

About the employer

Vitalograph is a world leading manufacturer of medical respiratory diagnostic devices and software, used in the diagnosis of respiratory disorders, in Primary Care, Secondary Care and Occupational Health.

Employer

VITALOGRAPH LTD

Address

VITALOGRAPH BUSINESS PARK

MAIDS MORETON

BUCKINGHAM

MK18 1SW

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Training

Training provider

ENGINEERING TRUST TRAINING LIMITED

Contact

Sally Parr

s.parr@theengineeringtrust.org

07879128768

Apprenticeship standard

Healthcare engineering specialist technician

Level 3 (A level)

Employer's Application Instructions

To apply please copy and paste link into your browser or click on the link and fill out an application form.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2023