IT Support Apprentice DUNLOP AIRCRAFT TYRES LIMITED

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Help complete and progress user incidents.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2023

Apprenticeship summary

  • Annual wage

    £14,000.00

  • Working week

    All details will be confirmed at interview.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    11 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000197594

  • Positions

    1 available

What will the apprentice be doing?

  • Mobile phone set up & Complete back up's & Printer administration
  • Raise and progress internal (Dell/Sharp/Infor)
  • Monthly job check - Printer/Scanners
  • Move and relocate IT equipment & Installing Software/bespoke functionality
  • Support testing on ERP & "Go Live" support on various systems and hardware
  • Creation, implementation and reporting of IT ticketing system
  • Complex ERP issues & Explore and apply Azure implementation

Leaderships Competencies:

The incumbent will be expected to work within the Dunlop Aircraft Tyres Leadership Competency Framework.

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

What is the expected career progression after this apprenticeship?

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Team working, Non judgemental

Qualifications

GCSE or equivalent any subject (Grade 4+ (A*-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

At Dunlop Aircraft Tires we are proud of our global, flexible and tailored service offer. No matter what you need, where you need it or how many you want, our service agents make it all happen with the minimum of fuss and the maximum of commitment.

Employer

DUNLOP AIRCRAFT TYRES LIMITED

Address

40 Fort Parkway

Birmingham

B24 9HL

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Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2023