Apprentice Customer Service Assistant HUGHES CHEMISTS (NORTHERN) LTD
This is a great opportunity for a Customer Service Apprentice to work alongside the pharmacist. You will be assisting with dispensing medicines and dealing with customers on a daily basis. The pharmacist will also support you with in-house training and progress onto other courses with your progression.
Closing date: 04 Oct 2023
Apprenticeship summary
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Annual wage
£12,987.00
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Working week
Monday - Friday; 9.00am - 6.30pm. Saturday; 9.00am - 12.30pm (Breaks to be confirmed).
Total hours per week: 37.0
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Expected duration
15 Months
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Possible start date
16 Oct 2023
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Date posted
11 Sep 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000197582
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Positions
1 available
What will the apprentice be doing?
This is an exciting opportunity within a busy local chemist for an Apprentice Retail/Customer Service Assistant.
The duties will include:
- General retail duties
- Serving customers
- Answering incoming calls
- Assisting with dispensary
- Assembling prescriptions
- Keeping stock up to date
- General cleaning duties
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Customer Service Specialist Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- Full, on-the-job training will be provided by the employer, with 20% off-the-job training as a requirement
- End-Point Assessment (EPA)
What is the expected career progression after this apprenticeship?
- Great prospects for progression to a permanent Assistant role for the right candidate
- Other qualifications can be obtained on the progression of the apprenticeship programme, which may include pharmacy-related qualifications
- In house National Pharmacy Association Medicines Counter Dispensing Course, will be included after a 6 month on programme period
- Future years pharmacy technicians' course availability
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
GCSE or equivalent IT (Grade C/4) Desired
Things to consider
About the employer
Employer
HUGHES CHEMISTS (NORTHERN) LTD
https://www.alphega-pharmacy.co.uk/about
Address
Hughes Chemist
Madeley Road
Havercroft
WF4 2JD
Training
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Contact
Mandy Hodson
01924 614523
Apprenticeship standard
Customer service specialist
Level 3 (A level)
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