Level 2 Pharmacy Services Assistant Apprentice NORTHWOOD DISPENSING CHEMISTS LTD

Fantastic opportunity to gain training and employment as a Pharmacy Services Assistant. If you have a genuine interest in pharmacy and are looking for an entry route into this profession. As part of your position you will be answering queries on the supply and availability of medicines and ensuring that the health and safety requirements are met.

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Closing date: 10 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday, 9.00am - 1.00pm, Tuesday - Thursday, 9.00am - 5.00pm

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    11 Oct 2023

  • Date posted

    11 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The role will have various duties including, but not limited to:

  • Servicing customers - selling over the counter medicines
  • Taking and handing out prescriptions, dispensing prescriptions
  • Promoting services
  • Cash handling
  • Ensuring tidiness of branch
  • Using dispensary computer system to generate stock orders and labels
  • Receiving, loading unloading incoming goods from wholesalers, manufacturers and elsewhere

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Pharmacy Services Assistant Apprenticeship Standard:

  • Weekly release at our Walsall Campus - 1 day per week (term time only)
  • Full-time apprentices will typically spend 15 months on-programme (before the gateway) working towards the occupational standard, with off the-job training
  • The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate. It also helps to demonstrate that what an apprentice has learned can be applied in the real world
  • The focus is now on the outcome of an apprenticeship and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need

What is the expected career progression after this apprenticeship?

  • Possibility to up-skill to Level 3 Advanced Apprenticeship (Pharmacy Technician)

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Lang or Lit) (Grade C or 4) Essential
GCSE or equivalent Maths (Grade C or 4) Essential

About the employer

Northwood Dispensing Chemists in a family owned business, comprising of seven community pharmacy branches in South Staffordshire and Wolverhampton. We started our business in 1998 when Harvey & Carol Northwood opened two pharmacies in Penkridge, The Whitehouse Pharmacy and Northwood Pharmacy. During the intervening years Chasetown, Hillsprings, Brereton and Ashmore Park have helped grow the Northwood Pharmacy Group. At Northwoods, we work hard and passionately to be recognised by customers as the community pharmacy destination where you can expect to be treated as one of the family. We pride ourselves to look after our cusomter's health and best interests, always with that personable touch. We provide a great range of healthcare services, from advice on how to stop smoking to how to have a balance diet and blood pressure checks. Many of our services are free of charge and our friendly team members are always ready to offer useful and reliable advice on your health matters. Our Company objective is..."TO PROVIDE EFFICIENT AND ACCESSIBLE HEALTHCARE TO THE LOCAL COMMUNITY" We strongly believe in our values and live them every day. They are: To treat our customers like they are part of the family and look after them. To always act professionally and be disciplined in our actions. To be seen as a leader in community pharmacy and be innovative in what we do.




Pinfold Lane


ST19 5AP

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Training provider



Cally Sutherland



Apprenticeship standard

Pharmacy services assistant

Level 2 (GCSE)

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