Customer Service Assistant Apprentice NOVA TRAINING COLLEGE LTD
This customer service apprentice role is an excellent opportunity to learn and develop new skills and be a part of a successful team. Highly motivated, hard-working and tenacious individuals will be best suited to this role. If you would like to kickstart your career in customer service then this will be a perfect role for you!
Closing date: 21 Jan 2024
Apprenticeship summary
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Annual wage
£9,609.60
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Working week
Monday - Friday, between 9.00am - 5.00pm
Total hours per week: 35.0
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Expected duration
15 Months
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Possible start date
01 Feb 2024
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Date posted
11 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000197419
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Positions
1 available
What you will do in your working day
Duties will include:
- Answering clients queries
- Providing required information to the clients by email
- Creating/editing marketing templates
- Providing general and specific information to clients
- Other general admin duties
The training you will be getting
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills in maths and English (if required)
- Blended on/off the job training and location to be confirmed
What to expect at the end of your apprenticeship
- The successful candidate can progress onto further training or into employment
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Desired
About the employer
Employer
NOVA TRAINING COLLEGE LTD
Address
17 WESTMORELAND ROAD
THE HYDE
LONDON
NW9 9BW
Training
Training provider
FIRST RUNG LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Sabreena Valydon
07495 464797
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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