We are looking for an enthusiastic Apprentice Parts Advisor to join our dynamic and talented team at Cotswold Motor Group. You will be sourcing and pricing parts, assisting with stock management, as well as other duties. This is a fantastic opportunity for someone who is keen to start their career in the automotive industry.

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Closing date: 10 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday-Friday: Hours to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    15 Oct 2023

  • Date posted

    08 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The successful candidate will be welcomed into a friendly, motivated and highly successful team working within a state of the art facility.

This is a varied role that will see you interacting with customers in a number of different ways.

Duties Include:

  • Dealing with both internal and external enquiries
  • Receiving and dispatching parts in a timely and professional manner
  • Sourcing and pricing parts
  • Assisting with stock management
  • Working on a variety of specialised computer programs
  • Working with both our Sales and Service departments to support the sale of BMW & MINI Lifestyle products
  • To maintain and update the BMW Lifestyle displays in our state of the art showroom.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • The Apprentice programme will involve a Customer Service & Sales Apprenticeship with Riverside training as well as a full Parts accreditation through BMW academy.

What is the expected career progression after this apprenticeship?

  • To be confirmed by employer 
  • To progress to a level 3 standard.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working


GCSE or equivalent English (Grade Grade 4 minimum) Desired
GCSE or equivalent Maths (Grade Grade 4 minimum) Desired

Things to consider

Cotswold Motor Group is an innovative, ambitious and award winning company in the heart of the Cotswolds. They are here to push boundaries and strive for excellence in every area of our business to ensure that they remain the best at what they do. "Our people are the core of our business – we are passionate about creating an environment where our teams feel valued and appreciated." "Your personal development matters to us, and we believe in supporting all our teams to reach their full potential."

About the employer

Established in 1995 Cotswold Motor Group is a privately-owned company. The Group consists of BMW and MINI Retail Centres in Cheltenham and Hereford, BMW Motorrad in Cheltenham, plus an Approved Bodyshop and PDI Centre in Tewkesbury. In May 2017 Cheltenham and Gloucester Centres came together as one large flagship Cotswold BMW, MINI and Motorrad Retail Centre in a new location in Cheltenham. The new Retail Centre represents a very significant investment by the shareholders, underlining their strong beliefs in the BMW and MINI brands and their commitment to offering the best possible facility for our employees and more importantly, for our customers. OUR CULTURE. "We’re passionate that every customer who enters each Centre should be greeted in a polite, courteous and helpful manner; opinions are formed in the very first 10 seconds of walking through the doors. Every team member, regardless of their job role, is responsible for offering a great customer experience and treating each customer as an individual."




Cotswold Motor Group Corinthian Way

The Reddings


GL51 6UP

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Training provider



Andy Green


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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