Apprentice Receptionist/Administrative Assistant Lydgate Infant School

We have an opportunity for an Apprentice Business Administrator (Level 3) who will receive training and support to act as the first point of contact for students, parents, visitors to the school. Other duties include: providing an efficient administrative and reception service for the school site and undertaking a wide range of general administrative and clerical duties.

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Closing date: 29 Sep 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Friday; 8:30am to 4:00pm (1/2 hour lunch break)

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    08 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The opportunity involves receiving training and support to enable the apprentice to carry out a broad range of activities. As an apprentice, it is not expected that you are fully able to undertake all duties initially. It is expected that you are willing and able to move positively towards undertaking all roles by the end of the apprenticeship, with the help and assistance of the wider team.

This is not a comprehensive list of all tasks which may be required of the postholder. It is illustrative of the general nature and level of responsibility of the work to be undertaken, commensurate with the grade.

Undertake general administrative and clerical duties including:


  • To be the first point of contact for parents and visitors to the School dealing with enquiries by telephone, email and in person
  • To work as part of a team of support staff in providing administrative support across the School
  • To assist in arrangements for school trips, events etc
  • To arrange hospitality/meetings where appropriate


  • To undertake general administrative and clerical duties typified by the following:
  • Typing and document creation using Microsoft Office
  • Data entry using Microsoft Office,
  • Filing
  • Mail distribution/franking
  • Photocopying

As well as:

  • To provide general clerical support where appropriate to teaching, technical, catering and premises staff
    To collect and record appropriate statistics as required
  • Maintain manual and computerised records/management information systems
  • Produce lists/information/data as required e.g. student data
  • Undertake typing and other IT based tasks
  • Undertake administrative procedures
  • Maintain and collate student reports


  • Operate relevant equipment/ICT packages (e.g. word, excel, databases, spreadsheets, Internet)
  • Maintain stock and supplies, distributing as required
  • Operate uniform/snack/other ‘shops’ within the school
  • Provide general advice and guidance to staff, pupils and others


  • Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
  • Be aware of and support difference and ensure equal opportunities for all
  • Contribute to the overall ethos/work/aims of the school
  • Appreciate and support the role of other professionals
  • Attend and participate in relevant meetings as required
  • Participate in training and other learning activities and performance development as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will be working towards a Level 3 Business Administrator Standard Qualification.
  • Regular workshops will be held at our Training Centre.

What is the expected career progression after this apprenticeship?

  • On successful completion of the apprenticeship, the candidate may have the opportunity to apply for a permanent role should a vacancy arise.
  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
  • Transferable skills that are invaluable in the wider world of work.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Patience


GCSE or equivalent English Language (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Lydgate Infants is a thriving and successful school at the heart of the community with 360 children and 60 dedicated members of staff. We are committed to developing successful learners for the future. We aim to create an exciting, secure and happy environment, which provides opportunities for nurturing personal growth and fostering the development of enquiring minds. We have an opportunity for an Apprentice Business Administrator who will receive training and support to; Act as the first point of contact for students, parents, visitors to the School. Provide an efficient administrative and reception service for the School site. Undertake a wide range of general administrative and clerical duties. We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment. All successful candidates will be required to complete a Disclosure and Barring Services (DBS) check form in line with Section 115 of The Police Act 1997. Candidates are expected to read the school’s Safeguarding Policy which is available on our website A review of shortlisted candidate online profiles will be conducted as part of our safer recruitment processes. We value our diverse workforce and aim to work together to make the most of our differences. We welcome applications from everyone.


Lydgate Infant School


Lydgate Infants School

Lydgate Lane


S10 5FQ

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Training provider



Tony Robinson


Apprenticeship standard

Business administrator

Level 3 (A level)

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